Apple has been fined $1.2 million by Italy’s Antitrust Authority for misleading consumers about their rights to product warranties, according to the BBC. Italian law guarantees consumers a two-year warranty on all products they purchase, but Apple had only been offering its standard one year of support and was inducing customers to purchase AppleCare Protection Plans for longer-term coverage.
Italy’s Consumer Code, enacted in 2005, considers sellers liable for defective products for two years after the time of sale. Apple’s default warranty in Italy and elsewhere covers its products for only one year, and covers them for an extra two years when customers purchase an AppleCare Protection Plan.
Italian authorities have determined Apple violates the Consumer Code with its one-year warranty, resulting in a fine of €400,000 (US$522,860). Apple also must pay a €500,000 (US$653,575) fine for leading customers to believe they needed to purchase protection plans to extend their warranties beyond a year. (Apple did not respond to our requests for comment.)
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Apple fined $1.2 million for misleading Italian consumers on AppleCare