Feds strike another multi-national “tech support” scam


Federal authorities say a group of scammers that “bilked millions” from US consumers with pop-up ads and hijacked Web browsers has been sued by the Federal Trade Commission. The scheme, which operates under the name Global Access Tech Support, used pop-up ads that told consumers their computers were “hacked, infected, or otherwise compromised,” according to the FTC complaint (PDF) published yesterday. Consumers are then instructed to call a toll-free number in the message. The pop-ups “are typically designed so that consumers are unable to close or navigate around them, rendering consumers’ web browser unusable.” Anyone who calls the toll-free number is connected to telemarketers in India, who then roll out a sales pitch explaining that the caller’s computer is “in urgent need of repair.” The telemarketers claim they’re affiliated with either Microsoft or Apple or are “certified” by those companies. Read 8 remaining paragraphs | Comments

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Feds strike another multi-national “tech support” scam


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