Verizon’s corrupt data to blame for weeks-long outages, Frontier says

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It’s been seven weeks since Frontier completed a purchase  of Verizon’s fiber and copper networks in California, Florida, and Texas, and the company is finally explaining why so many former Verizon customers have been hit by service outages. Bad data from Verizon is the culprit, Frontier West Region President Melinda White told lawmakers in California yesterday during a nearly-two-hour hearing held by the State Assembly’s Utilities & Commerce Committee. Corrupted data prevented Frontier’s network from communicating properly with equipment at customers’ homes, making it impossible to provision service to everyone, she said. Frontier is providing bill credits to customers who lost service. Read 12 remaining paragraphs | Comments

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Verizon’s corrupt data to blame for weeks-long outages, Frontier says

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