When the Sapporo Gakuin University attempted to transfer their mail system from Hotmail to Windows Live@edu, it looks like Microsoft may have misinterpreted the meaning of the word “Troubleshooting.” After a hiccup in the transfer process, the university’s system engineer followed Microsoft’s instructions, and as a result, ended up deleting the entire university mail system. More »

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How Microsoft *Almost* Screwed Up a Japanese University [Microsoft]