Office 365, Google Docs go down again, could give pause to the cloud-wary

Outages are becoming a distressing fact of life for Microsoft’s cloud e-mail customers, and users of other cloud services such as Google Apps. Two weeks of e-mail glitches plagued Exchange Online customers using Microsoft’s Business Productivity Online Suite (BPOS) in May. Office 365, the successor to BPOS which launched in late June, suffered an e-mail outage in August and then again last night and this morning.

Google Docs suffered an outage this week, and Amazon’s Elastic Compute Cloud infrastructure-as-a-service platform was plagued by outages and lost customer data in April and August.