car-insurance – Tech Today w/ Ken May

20-year-old Lan Cai was in a car crash this summer, after she was plowed into by a drunk driver and broke two bones in her lower back. She didn’t know how to navigate her car insurance and prove damages, so she reached out for legal help. Things didn’t go as one would have liked, initially, as ArsTechnica documents:The help she got, Cai said, was less than satisfactory. Lawyers from the Tuan A. Khuu law firm ignored her contacts, and at one point they came into her bedroom while Cai was sleeping in her underwear. “Seriously, it’s super unprofessional!” she wrote on Facebook. (The firm maintains it was invited in by Cai’s mother.) She also took to Yelp to warn others about her bad experience. The posts led to a threatening e-mail from Tuan Khuu attorney Keith Nguyen. Nguyen and his associates went ahead and filed that lawsuit, demanding the young woman pay up between $100, 000 and $200, 000 — more than 100 times what she had in her bank account. Nguyen said he didn’t feel bad at all about suing Cai. Cai didn’t remove her review, though. Instead she fought back against the Khuu firm, all thanks to attorney Michael Fleming, who took her case pro bono. Fleming filed a motion arguing that, first and foremost, Cai’s social media complaints were true. Second, she couldn’t do much to damage the reputation of a firm that already had multiple poor reviews. He argued the lawsuit was a clear SLAPP (strategic Lawsuit Against Public Participation). Ultimately, the judge agreed with Fleming, ordering the Khuu firm to pay $26, 831.55 in attorneys’ fees. Read more of this story at Slashdot.

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Lawyer Sues 20-Year-Old Student Who Gave a Bad Yelp Review, Loses Badly

Google is sending one of its lesser-known tools called Compare to the slaughterhouse. We don’t blame you if you’ve never heard of it before — in the email sent to the service’s partners and posted by Search Engine Land , the big G said it “hasn’t driven the success [Google] hoped for.” Compare gives you a way to view several offers from car insurance, mortgage lending and credit card companies in the US and the UK. You only have to type in some info, such as your car’s make and model, to make it work. It’s still up and running if you want to try it out , but don’t expect too much. The tech giant has initiated the shutdown process today, and it will be completely offline by March 23rd. One of the difficulties Google encountered, according to The Wall Street Journal , is that auto insurance typically requires state-by-state approval. The publication also noted that Google failed to convince some big insurers and lenders to be part of Compare, leading to limited choices and people seeking answers elsewhere. Google didn’t reveal whether it plans to pursue the niche again in the future — Compare itself is the new version of Google Advisor — and only said that it’s focusing on AdWords for now. Here’s the full email to partners posted by Search Engine Land : Dear Partner, Beginning on February 23, 2016, we will start ramping down the Google Compare product, which is currently live in both the US and UK. We plan to terminate the service as of March 23, 2016. As you know, Google Compare (formerly Google Advisor in the U.S.) has been a specialized, standalone service that enables consumers to get quotes from a number of providers for financial products such as car and travel insurance, credit cards and mortgages. Despite people turning to Google for financial services information, the Google Compare service itself hasn’t driven the success we hoped for. We greatly appreciate your partnership and understand that this decision will be disappointing to some. But after a lot of careful consideration, we’ve decided that focusing more intently on AdWords and future innovations will enable us to provide fresh, comprehensive answers to Google users, and to provide our financial services partners with the best return on investment. We’re grateful for all the feedback that you have provided over the course of this product’s development, and we are looking forward to partnering with you to achieve greater success in the future. We will work with you during this transition and beyond. Please reach out to your Google representative if you have any questions and to discuss the next steps. The Google Compare Team Via: The Wall Street Journal Source: Search Engine Land

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Google is shutting down its car insurance comparison service