Tag: images-video

Startup resolves customer service issues for free

Add / Remove Most people hate contacting customer services to make complaints, so it is no surprise that we have seen a number of businesses — such as Green Claim — offering to do people’s grumbling for them. While the aforementioned focuses on sorting out discrepancies between customers and airlines, a new company called Service will help users resolve complaints with any business for free. To begin, clients contact Service with their complaint via their website. They send a detailed description of the problem and any supporting documentation. Then Service will liaise with the company in question on behalf of the client and attempt to resolve the issue, gaining refunds or compensation for wronged customers. The service is currently available for free while the startup build a positive reputation, but it will eventually be monetized. What other customer interactions could be outsourced in this way? Website: www.getservice.com Contact: www.getservice.com/contact The post Startup resolves customer service issues for free appeared first on Springwise .

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Startup resolves customer service issues for free

Service bot is an on-demand PA for offices

Add / Remove In the past, when an office needed to order ice cream for their upcoming team meeting, the task fell upon a real-life employee — most likely a PA or lowly intern. But now, treat-seekers can order ice cream, as well as request for help on office admin tasks via a service bot called Large , which is accessible through Slack , the team messaging app for businesses. Large is a team assistant that will take care of tasks such as scheduling an office cleaner, arranging a handyman, organizing team outings or sourcing food. To begin, users invite Large to a designated channel in their Slack network. Then, any team member can make a request by sending a message to @large detailing what they need. The service is powered by a combination of software and people, who research the request and reply to the user with a potential solution. Large is free to use and all costs are detailed to the user before the task is confirmed, with a tip included in the price. Ice cream, for example, costs USD 3.50 per person. All payments are processed via credit card, and receipts and invoices can be integrated into various expensing systems. Large is only available for business use, but luckily Magic — the much hyped on-demand PA service — has people covered during their downtime. What other tasks could be completed by Large? Website: www.hirelarge.com Contact: help@hirelarge.com

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Service bot is an on-demand PA for offices

App lets readers digitize their bookshelf for free

Add / Remove There are many advantages to ebooks — they are accessible instantaneously, very portable and they don’t require any trees to be cut down. But there is something magical about physical books and there are very few consumers who would trade in their entire bookshelf for the digital alternative. Luckily there are platforms such as Shelfie , which enable readers to have their cake and eat it too. Shelfie is an app, created by Bitlit, that lets users obtain free or discounted ebooks of physical volumes they already own. To begin, users download the free app to their smartphone and create a profile. Then they snap a picture of their bookshelf and upload the image. The platform then searches its database and finds out which books are available. Shelfie then provides free copies of eligible books that the user has already purchased, courtesy of various partnerships with publishers. The platform already has over 100,000 ebooks available, which can be downloaded and read on any device. In addition, users can browse each others’ bookshelves to obtain recommendations and inspiration for their next purchase. Could a similar service be offered for music and film lovers? Website: www.shelfie.com Contact: www.twitter.com/getshelfie

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App lets readers digitize their bookshelf for free

Doctors will soon be able to study 3D-rendered organs in VR before operations

Add / Remove Doctors currently rely on flat images from CT and MRI scans for pre-op information about patient’s organs. Now, however, health tech startup EchoPixel is planning to use the information garnered from current medical imaging technology to produce 3D virtual reality organs, which doctors can explore and inspect before beginning surgery. EchoPixel uses the images which are already being gathered during medical imaging processes to create 3D-rendered body parts. These floating masses can then be examined via a VR platform called zSpace. Doctors can rotate and dissect the images of organs, including the brain and the heart, using a stylus. They can even examine a colon via a simulated fly-through. EchoPixel hope their technology will help doctors gain an enhanced understanding of the intricacies of each organ, and enable them to go into surgery well-rehearsed. It can also be used by medical students as a supplementary learning tool. Could this combined technology be used in other industries too — such as mechanics or construction? Website: www.echopixeltech.com Contact: www.echopixeltech.com/contact-us

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Doctors will soon be able to study 3D-rendered organs in VR before operations

Tiny sapphire disk enables eternal, fireproof data preservation

Add / Remove This is part of a series of articles that looks at entrepreneurs hoping to get their ideas off the ground through crowdfunding. At the time of writing, each of these innovations is currently seeking funding. The cloud is certainly an incredible platform for making digital files readily available and enabling remote, collaborative work. But there is an uncertainty about it that makes many consumers uncomfortable, leading them to maintain or return to analogue backups of their data. While an external hard drive is sufficient for many users, those looking for something smaller and more fireproof can now have all their data laser-engraved on a tiny sapphire disk called a Nanoform . Made by French company Fahrenheit2451, Nanoform disks are one, two or four inches, and can store huge amounts of data — up to 10,000 letter pages or 2,700 pictures — at a miniscule size. The files are laser-engraved at a scale of 1/30,000th, onto a shock resistant synthetic sapphire disk, which is the second hardest material after diamond. Farenheit2451 claims that the data on the disks can be preserved for thousands of years. Users can access their pictures and text using a powerful magnifying glass, a digital microscope or a camera with a micro-lens. Fahrenheit2451 are currently running a crowdfunding campaign on Kickstarter to bring the personal Nanoform to market. Customers can pre-order a range of products at early bird prices, starting at USD 130. Are there other ways to make data storage more tangible and secure? Website: www.fahrenheit2451.com Contact: www.twitter.com/Fahrenheit2451

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Tiny sapphire disk enables eternal, fireproof data preservation