Fans raise cash to help phone phreaker John Draper, aka Cap‘n Crunch

Aaron Getting An online fundraiser for legendary phone phreaker John Draper , better known as Cap’n Crunch, has passed its target $5,000 in just three days .  Draper himself doesn’t even know who started the fundraiser, but the money is intended to help with his medical bills. According to a recent blog post , he suffers from both degenerative spine disease and C. Diff, an inflammation of the colon . I want to thank with the bottom of my heart for an anonymous person for setting me up with qikfunder…. http://t.co/mwzDLLRpHH — John Draper (@jdcrunchman) September 25, 2014 In conjunction with others in the late 1960s and early 1970s, Draper figured out that a toy whistle given out in boxes of Cap’n Crunch cereal emitted a tone at 2600 Hertz. By pure coincidence, that happened to be the tone AT&T used to reset its trunk lines. As a result, Draper became a legend in the nascent world of phone phreaking, a predecessor to early personal computer hacking. Read 5 remaining paragraphs | Comments

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Fans raise cash to help phone phreaker John Draper, aka Cap‘n Crunch

Comcast seeks to fix awful customer service, admits “it may take a few years”

Comcast executive Charlie Herrin is aiming to improve Comcast’s legendarily poor customer service. Comcast After months of getting bashed for treating customers poorly, Comcast today said it’s going to make improving customer service its “number one priority.” But the company admitted that “it may take a few years before we can honestly say that a great customer experience is something we’re known for.” Neil Smit, CEO of Comcast’s cable division,  wrote today  that Comcast’s customer service hasn’t kept up with Comcast’s focus on “product innovation,” technology, and content. “But this is only one half of the customer experience equation. The other half is operational excellence in how we deliver service,” he wrote. “The way we interact with our customers—on the phone, online, in their homes—is as important to our success as the technology we provide. Put simply, customer service should be our best product.” A longtime Comcast executive is being called upon to fulfill that goal. Smit announced the promotion of 15-year Comcast veteran Charlie Herrin to a new role as senior VP of customer experience. Herrin previously was senior VP of product development and led design of X1, Comcast’s new TV user interface. Read 5 remaining paragraphs | Comments

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Comcast seeks to fix awful customer service, admits “it may take a few years”

Reversible, tiny, faster: Hands on with the USB Type-C plug

Megan Geuss SAN FRANCISCO—Last week, Ars met up with several representatives of the non-profit USB Implementers Forum (USB-IF) to check out some of the first USB Type-C connectors off the assembly lines. The Type-C specification was announced in December and finalized in August , and it’s set to bring a number of improvements to its predecessors, in addition to being smaller than the Type-A USB plugs we’re familiar with today. Considering how many USB Type-A devices are still being actively built out there (over 4 billion USB-compatible products are made each year), this smaller, reversible connector represents a significant jump. Jeff Ravencraft, President and COO of USB-IF, told Ars that USB-IF wanted a connector that worked equally well for large and small devices. “We also understand that yeah the consumer maybe has some trouble with putting in that cable connector,” he added of the Type-C’s new-found ability to be plugged in right-side up or upside down, like Apple’s Lightning connector. The new Type-C connector is also slightly bigger than its proprietary cousin, with Type-C sized at approximately 8.4mm by 2.6mm and Lightning coming in at 7.7 mm by 1.7 mm. Unlike the reversible Lightning, but similar to USB connectors before it, the USB Type-C connector has a mid-plate inside the receptacle that the plug surrounds when it’s inserted. Read 14 remaining paragraphs | Comments

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Reversible, tiny, faster: Hands on with the USB Type-C plug

Alibaba raises over $21 billion, making it the biggest IPO ever in the US

Charles Chan When Alibaba stopped trading its shares on Friday, the Chinese e-commerce company had officially logged the biggest Initial Public Offering (IPO) in US history, raising $21.8 billion in its first day on the New York Stock Exchange. The company’s earnings give it a market capitalization of over $200 billion, “putting it among the 20 biggest companies by market cap in the US,” the Wall Street Journal notes. Alibaba’s IPO beat out  record IPOs like Visa’s $17.9 billion IPO in 2008 and General Motors’ $15.8 billion sale in 2010. And Alibaba beat out its peers in the tech sector too, like Facebook (whose first-day earnings were $16 billion) and Google (whose 2004 IPO raised only $1.67 billion—paltry in today’s terms). Earlier this month , the company announced that it would price shares at $66 per share. This morning around 12pm ET, the NYSE gave the go-ahead for the company, whose ticker symbol is BABA, to start trading. Shares started at $92.70, a third larger than what the company was aiming for, and ended the day at $93.89 after reaching a high of $99.70. In after hours trading, Alibaba is just down slightly at $93.60 per share , as of this writing. Read 3 remaining paragraphs | Comments

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Alibaba raises over $21 billion, making it the biggest IPO ever in the US

Texas man must pay $40.4M for running Bitcoin-based scam, court rules

A federal judge in Texas has convicted a local man of conducting a massive Bitcoin-based Ponzi scheme, and ordered him to pay $40.4 million. The court found on Friday that Tendon Shavers had created a virtual bitcoin-based hedge fund that many suspected of being a scam—and it turned out they were right. The Bitcoin Savings and Trust (BTCST) shut down in August 2012, and by June 2013 the Securities and Exchange Commission (SEC) filed charges against its founder . In a statement at the time, the SEC said Shavers “raised at least 700,000 Bitcoin in BTCST investments, which amounted to more than $4.5 million based on the average price of Bitcoin in 2011 and 2012 when the investments were offered and sold.” Judge Amos Mazzant wrote: Read 2 remaining paragraphs | Comments

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Texas man must pay $40.4M for running Bitcoin-based scam, court rules

Hack runs Android apps on Windows, Mac, and Linux computers

The official Android Twitter app running on Mac OS. Ron Amadeo If you remember, about a week ago, Google gave Chrome OS the ability to run Android apps through the ” App Runtime for Chrome .” The release came with a lot of limitations—it only worked with certain apps and only worked on Chrome OS. But a developer by the name of ” Vladikoff ” has slowly been stripping away these limits. First he figured out how to load  any app on Chrome OS, instead of just the four that are officially supported. Now he’s made an even bigger breakthrough and gotten Android apps to work on  any desktop OS that Chrome runs on. You can now run Android apps on Windows, Mac, and Linux. The hack depends on App Runtime for Chrome (ARC), which is built using Native Client , a Google project that allows Chrome to run native code safely within a web browser. While ARC was only officially released as an extension on Chrome OS, Native Client extensions are meant to be cross-platform. The main barrier to entry is obtaining ARC Chrome Web Store, which flags desktop versions of Chrome as “incompatible.” Vladikoff made a custom version of ARC, called ARChon , that can be sideloaded simply by dragging the file onto Chrome. It should get Android apps up and running on any platform running the desktop version of Chrome 37 and up. The hard part is getting Android apps that are compatible with it. ARC doesn’t run raw Android app packages (APKs)—they need to be converted into a Chrome extension—but Vladikoff has a tool called ” chromeos-apk ” that will take care of that, too. Read 4 remaining paragraphs | Comments

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Hack runs Android apps on Windows, Mac, and Linux computers

Facebook acknowledges news feeds are bad at news, vows to improve

Facebook’s News Feed pays attention to trending topics, right, but news feeds have lately seemed to be lacking in news. Following criticism of the lack of current events in Facebook news feeds, Facebook has announced tweaks to its algorithms meant to help surface timely content. The company plans to do this by giving more value to posts that get interactions, such as likes and comments, and pushing posts when that activity seems to be cresting. In the blog post announcing the changes, Facebook wrote that it often prioritizes posts about “trending” topics that appear in the chart of hashtags posted on the right side of users’ homepages. Facebook also places higher value on posts according to how many interactions (likes, comments, shares) they receive. But as things are, some users have noted that Facebook seems to miss news waves , or is late to them, as with the fatal shooting of Mike Brown and the related protests that played out over weeks in August. When Facebook’s curation methods didn’t acknowledge those events, users noticed the news vacuum in their news feeds. Read 1 remaining paragraphs | Comments

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Facebook acknowledges news feeds are bad at news, vows to improve

iCloud for Windows update means PCs can use iCloud Drive before Macs can

iCloud Drive is now available on Windows, but not OS X. Andrew Cunningham Apple officially released iCloud Drive yesterday as part of the iOS 8 update , but it came with a caveat: turning it on disables the “old” way of iCloud syncing, but OS X doesn’t yet support iCloud Drive and won’t until OS X Yosemite is released later this fall. If you use iCloud to sync application data between your phone, tablet, and desktop, this means you’ll need to keep living with the more limited version of iCloud until Yosemite is out (or roll the dice and give the Public Beta a try ). If you’re a Windows user with an iPhone, though, you can go ahead and pull the trigger on that iCloud Drive update now. Apple today released an updated version of the iCloud for Windows application  that adds full support for iCloud Drive. Install the program and sign in, and iCloud Drive will appear in your user profile folder and your Favorites menu in Windows Explorer, much like Microsoft’s own OneDrive cloud storage service. This is the first opportunity that Windows users will have to view and directly manipulate iCloud data, not counting the more limited capabilities of the iCloud.com Web apps, and it’s a nice new addition for people who like iOS but don’t care to use Macs. Otherwise, iCloud for Windows continues to be more limited than iCloud on either iOS or OS X. It can sync with your Photo Stream and sync Safari bookmarks with either Internet Explorer, Firefox, or Chrome, and if you have Outlook 2007 or later installed it will also offer to sync your iCloud mail, calendars, contacts, and reminders. However, it can’t use iCloud Keychain to sync passwords, nor does it provide any kind of “Find My Device” functionality as it does in both iOS and OS X. You can’t sync Notes data directly either, though that feature is accessible via iCloud.com. Read 1 remaining paragraphs | Comments

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iCloud for Windows update means PCs can use iCloud Drive before Macs can

Apple releases OS X 10.9.5 with fixes, new code signing requirements [updated]

Yesterday evening Apple released OS X 10.9.5 to the general public, the fifth major update for OS X Mavericks. As usual, the update comes with a handful of fixes for user-facing features as well as a small pile of security updates . Many of these security patches are also available for OS X 10.7.5 and 10.8.5 in separate updates. Like OS X 10.9.4 , the update focuses on smaller problems that affect a subset of Macs. The new features include Safari 7.0.6, improved “reliability for VPN connections that use USB smart cards for authentication,” and better reliability for connecting to file servers that use the SMB protocol. For businesses using OS X, the update fixes a problem that could keep system admins from “performing some administrative tasks successfully” on larger groups of Macs, and it also speeds up authentication “when roaming on 802.1x networks which use EAP-TLS.” Among the security updates are fixes for Bluetooth, CoreGraphics generally and the Intel graphics driver specifically, and OS X’s version of OpenSSL among many others. The latter problems were fixed by updating from OpenSSL version 0.9.8y to 0.9.8za. Read 6 remaining paragraphs | Comments

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Apple releases OS X 10.9.5 with fixes, new code signing requirements [updated]

Artificial sweeteners may leave their users glucose intolerant

Flickr user Bukowsky18 People who are watching their weight will often opt for a diet soda, reasoning that the fewer calories, the better. But the availability of drinks and foods made with artificial sweeteners like saccharin, sucralose, and aspartame hasn’t seemed to help much with our booming obesity levels. Now, some researchers might have identified a reason for this: the sweeteners leave their users with elevated blood glucose levels. But they don’t seem to act directly on human metabolism. Instead, the effects come through alterations in the bacterial populations that live inside us. The paper that describes this work, which was performed by a large collaboration of researchers from Israel, is being released by Nature today. The researchers note that epidemiological studies about the effects of artificial sweeteners have produced mixed results; some show a benefit, while others indicate that they’re associated with weight gain and diabetes risk. Given that human populations haven’t given us a clear answer, the researchers turned to mice, where they could do a carefully controlled study. They started taking a group of genetically matched mice and spiking their drinking water with either sucrose or a commercial prep of an artificial sweetener (either saccharin, sucralose, or aspartame). After five weeks, they checked the blood glucose levels of these animals. Eleven weeks later, the groups that were given the artificial sweeteners all had elevated blood glucose levels compared to those that received sucrose. This is typically a sign of metabolic problems, most often caused by insulin losing its effectiveness. It can be a precursor to type 2 diabetes. Read 10 remaining paragraphs | Comments

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Artificial sweeteners may leave their users glucose intolerant