Obamacare site hits reset button on passwords as contractors scramble

Getting to this page on the Healthcare.gov site is just the start of the battle for would-be insurance customers. Sean Gallagher Amid all the attention, bugs, and work happening at Healthcare.gov in light of the Affordable Care Act, potential registrants talking to phone support today have been told that all user passwords are being reset to help address the site’s login woes. And the tech supports behind Healthcare.gov will be asking more users to act in the name of fixing the site, too. According to registrants speaking with Ars, individuals whose logins never made it to the site’s database will have to re-register using a different username, as their previously chosen names are now stuck in authentication limbo. The website for the Affordable Care Act (aka “Obamacare”) launched just last week. With all the scrutiny and debate happening, if ever there was a website launch that was “too big to fail, ” this was it.  So, of course, it did—depending on how you define “failure.” The inability of Obamacare portals to keep up with the traffic demands initially put upon them has been seized by politicians and conservative pundits as evidence that Obamacare “is not ready for prime time” in the words of Sen. Orrin Hatch (R-Utah). Now, a week later, the site appears to be stabilizing, with waiting times dropping dramatically for those who haven’t been able to register before. A test of the site this morning had me waiting four minutes to get to the signup page; others got on instantly. But problems persist beyond the front door. The contractors responsible for the exchange—CGI Federal for the website itself, Quality Software Systems Inc. (QSSI) for the information “hub” that determines eligibility for programs and provides the data on qualified insurance plans, and Booz Allen for enrollment and eligibility technical support—are scrambling to deploy more fixes. Technical support call center operators continue to handle an onslaught of calls from users who can’t get back into the system after registering. Read 13 remaining paragraphs | Comments        

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Obamacare site hits reset button on passwords as contractors scramble

Meltdowns at NSA spy data center destroy equipment, delay opening

The NSA’s Utah Data Center. Swilsonmc A massive data center being built by the National Security Agency to aid its surveillance operations has been hit by “10 meltdowns in the past 13 months” that “destroyed hundreds of thousands of dollars worth of machinery and delayed the center’s opening for a year, ” the  Wall Street Journal reported last night . The first of four facilities at the  Utah Data Center  was originally scheduled to become operational in October 2012, according to project documents described by the  Journal . But the electrical problems—described as arc fault failures or “a flash of lightning inside a 2-foot box”—led to explosions, failed circuits, and melted metal, the report states: The first arc fault failure at the Utah plant was on Aug. 9, 2012, according to project documents. Since then, the center has had nine more failures, most recently on Sept. 25. Each incident caused as much as $100, 000 in damage, according to a project official. It took six months for investigators to determine the causes of two of the failures. In the months that followed, the contractors employed more than 30 independent experts that conducted 160 tests over 50, 000 man-hours, according to project documents. The 1 million square foot data center is slated to cost $1.4 billion to construct. One project official told the  Journal that the NSA planned to start turning on some of the computers at the facility this week. “But without a reliable electrical system to run computers and keep them cool, the NSA’s global surveillance data systems can’t function, ” the newspaper wrote. Read 2 remaining paragraphs | Comments        

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Meltdowns at NSA spy data center destroy equipment, delay opening

Ban on most robocalls and text message spam gets stronger this month

New Federal Communications Commission restrictions on telemarketing calls and text messages go into effect Wednesday, October 16. Adopted by the commission last year, the amendment to the Telephone Consumer Protection Act (TCPA) “will require businesses to obtain ‘prior express written consent’ before placing telemarketing calls to mobile phones using an automatic telephone dialing system (ATDS) or an artificial or prerecorded voice, ” a Bloomberg Law summary explains. “The same regulations will now also require businesses to obtain ‘prior express written consent’ before placing telemarketing calls to residential lines using an artificial or prerecorded voice. As a result, effective Oct. 16, oral consent is not enough.” This new restriction applies to text messages as well. The FCC’s order notes that “text messaging is a form of communication used primarily between telephones and is therefore consistent with the definition of a ‘call.'” Thus, the commission said it “concluded that text messages would be subject to the TCPA.” Read 6 remaining paragraphs | Comments        

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Ban on most robocalls and text message spam gets stronger this month

US indicts suspected Anonymous members for leading 2010 “Operation Payback”

Back in 2010, “Operation Payback” involved a series of distributed denial of service (DDoS) attacks against anti-piracy websites as a way to protest what some members of Anonymous viewed as an overly greedy intellectual property industry. The attack was later revived in early 2011. On Thursday, 13 men were indicted (PDF) in federal court in Virginia on one count of Conspiracy to Intentionally Cause Damage to a Protected Computer. They are accused of using the well-known Low-Orbit Ion Cannon application to conduct DDoS attacks on the Recording Industry Association of America, the Motion Picture Association of America, the United States Copyright Office of the Library of Congress, Visa, MasterCard, and Bank of America. According to the indictment, the victims suffered “significant damage, ” noting specifically that MasterCard suffered at least $5, 000 in losses during a one-year period. (For the record, MasterCard profited $415 million in 2010.) Read 8 remaining paragraphs | Comments        

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US indicts suspected Anonymous members for leading 2010 “Operation Payback”

Microsoft: “System processing” takes up 10 percent of Xbox One GPU time

Wired The Xbox One’s ability to run up to four apps in the background (or on the side via Snap mode) during gameplay and to switch from a game to those apps almost instantaneously obviously comes at some cost to the system’s maximum theoretical gaming performance. Now, thanks to an interview with Xbox technical fellow Andrew Goossen over at Digital Foundry we have some idea of the scale of that performance cost. “Xbox One has a conservative 10 percent time-sliced reservation on the GPU for system processing, ” Goossen told the site. “This is used both for the GPGPU processing for Kinect and for the rendering of concurrent system content such as snap mode.” It’s important to note that additional processing time for the next-generation Kinect sensor is included in that 10 percent number. Still, setting aside nearly a tenth of the GPU’s processing time to support background execution of non-gaming apps is a bit surprising. Read 5 remaining paragraphs | Comments        

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Microsoft: “System processing” takes up 10 percent of Xbox One GPU time

Nvidia seeks peace with Linux, pledges help on open source driver

Will Nvidia give Linus a reason to lower his finger? aaltouniversityace Few companies have been the target of as much criticism in the Linux community as Nvidia. Linus Torvalds himself last year called Nvidia the ” single worst company ” Linux developers have ever worked with, giving the company his middle finger in a public talk. Nvidia is now trying to get on Linux developers’ good side. Yesterday, Nvidia’s Andy Ritger e-mailed developers of Nouveau, an open source driver for Nvidia cards that is built by reverse engineering Nvidia’s proprietary drivers. Ritger wrote that “NVIDIA is releasing public documentation on certain aspects of our GPUs, with the intent to address areas that impact the out-of-the-box usability of NVIDIA GPUs with Nouveau. We intend to provide more documentation over time, and guidance in additional areas as we are able.” The first step was releasing documentation of the Device Control Block (DCB) layout in Nvidia’s VBIOS, describing the board’s topology and display connectors. Ritger continued: Read 5 remaining paragraphs | Comments        

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Blackberry warns of near-$1 billion loss this quarter

Blackberry released a statement on Friday saying that it expects to report an operating loss of almost $1 billion in the coming days. According to The Wall Street Journal , Blackberry overestimated the number of new phones it would sell and is facing an “inventory charge of as much as $960 million and a restructuring charge of $72 million.” Specifically, the company said that it would likely report a loss of $950 million to $995 million for the second quarter. Earlier this week we reported that Blackberry was planning to lay off up to 40 percent of its employees, taking the company from 12, 700 full-time employees to about 7, 620 employees. The WSJ reported today that 4, 500 people will be laid off, lower than earlier estimates. (Is that a silver lining we see?) The Canadian company also reported today that it only sold 3.7 million smartphones in the last quarter, most of which were older phones. To stem the bleeding, Blackberry said that going forward, its “smartphone portfolio will transition from 6 devices to 4; focusing on enterprise and prosumer-centric devices, including 2 high-end devices and 2 entry-level devices.” As Quartz writer Christopher Mims wrote , it’s probably too late for Blackberry to turn around its share of the enterprise market given the latest moves made by Apple and Samsung to get their hardware into the hands of businesspeople. Read 1 remaining paragraphs | Comments        

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Blackberry warns of near-$1 billion loss this quarter

The new lifecycle of your old iPhone

Clifford Joseph Kozak After handling the entire digital expression of your life for one, two, or more years, the most mercenary and practical end that a smartphone can meet is to be sold off secondhand. Wheeling and dealing with used personal electronics is not a new business, but in the last few years, it’s been writ very large with the glut of tiny hand-computers we’re all using lately. Where those devices go after you sell them into wanting hands (Gazelle and NextWorth are two services that make their business on these transactions) has shifted a bit over the years. In the early days of the iPhone, companies were built on the activity of breaking down old iPhones into parts for repairing those still in use (or so some of the shadier companies claimed). Per a report in the New York Times back in 2008, one company named PCS Wireless claimed that 94-95 percent of the second-hand phones it obtained were broken down into parts. The source claimed at the time that the screens alone could fetch $200. Read 12 remaining paragraphs | Comments        

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Virtual Perfection: Why 8K resolution per eye isn’t enough for perfect VR

So you want me to squeeze two 8K displays into this space? No problem! Give me a decade or so… “Without going into a rant, the term ‘Retina Display’ is garbage, I think.” Palmer Luckey, the founder and creator of the Oculus Rift, is a bit of a perfectionist when it comes to creating the best possible virtual reality experience. So when our recent interview turned toward the ideal future for a head-mounted display—a theoretical “perfect” device that delivers everything he could ever dream of—he did go on a little rant about what we currently consider “indistinguishable” pixels. “There is a point where you can no longer distinguish individual pixels, but that does not mean that you cannot distinguish greater detail, ” he said. “You can still see aliasing on lines on a retina display. You can’t pick out the pixels, but you can still see the aliasing. Let’s say you want to have an image of a piece of hair on the screen. You can’t make it real-size… it would still look jaggy and terrible. There’s a difference between where you can’t see pixels and where you can’t make improvements.” Read 13 remaining paragraphs | Comments        

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Virtual Perfection: Why 8K resolution per eye isn’t enough for perfect VR

California poised to implement first electronic license plates

Advocates say that electronic license plates can be used to display messages, like EXPIRED. Compliance Innovations This week, the California State Senate approved a bill that would create the nation’s first electronic license plate. Having already passed the state’s assembly, the bill now goes to Gov. Jerry Brown (D) for his signature. The idea is that rather than have a static piece of printed metal adorned with stickers to display proper registration, the plate would be a screen that could wirelessly (likely over a mobile data network) receive updates from a central server to display that same information. In an example shown by a South Carolina vendor, messages such as “STOLEN, ” “EXPIRED, ” or something similar could also be displayed on a license plate. The bill’s language says that for now, the program would be limited to a “pilot program” set to be completed no later than January 1, 2017. Read 17 remaining paragraphs | Comments        

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California poised to implement first electronic license plates