Fans raise cash to help phone phreaker John Draper, aka Cap‘n Crunch

Aaron Getting An online fundraiser for legendary phone phreaker John Draper , better known as Cap’n Crunch, has passed its target $5,000 in just three days .  Draper himself doesn’t even know who started the fundraiser, but the money is intended to help with his medical bills. According to a recent blog post , he suffers from both degenerative spine disease and C. Diff, an inflammation of the colon . I want to thank with the bottom of my heart for an anonymous person for setting me up with qikfunder…. http://t.co/mwzDLLRpHH — John Draper (@jdcrunchman) September 25, 2014 In conjunction with others in the late 1960s and early 1970s, Draper figured out that a toy whistle given out in boxes of Cap’n Crunch cereal emitted a tone at 2600 Hertz. By pure coincidence, that happened to be the tone AT&T used to reset its trunk lines. As a result, Draper became a legend in the nascent world of phone phreaking, a predecessor to early personal computer hacking. Read 5 remaining paragraphs | Comments

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Fans raise cash to help phone phreaker John Draper, aka Cap‘n Crunch

Comcast seeks to fix awful customer service, admits “it may take a few years”

Comcast executive Charlie Herrin is aiming to improve Comcast’s legendarily poor customer service. Comcast After months of getting bashed for treating customers poorly, Comcast today said it’s going to make improving customer service its “number one priority.” But the company admitted that “it may take a few years before we can honestly say that a great customer experience is something we’re known for.” Neil Smit, CEO of Comcast’s cable division,  wrote today  that Comcast’s customer service hasn’t kept up with Comcast’s focus on “product innovation,” technology, and content. “But this is only one half of the customer experience equation. The other half is operational excellence in how we deliver service,” he wrote. “The way we interact with our customers—on the phone, online, in their homes—is as important to our success as the technology we provide. Put simply, customer service should be our best product.” A longtime Comcast executive is being called upon to fulfill that goal. Smit announced the promotion of 15-year Comcast veteran Charlie Herrin to a new role as senior VP of customer experience. Herrin previously was senior VP of product development and led design of X1, Comcast’s new TV user interface. Read 5 remaining paragraphs | Comments

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Comcast seeks to fix awful customer service, admits “it may take a few years”

Using new Corvette’s valet-recording tech could be a felony in 12 states

© General Motors Over the past few months, General Motors and its Chevrolet dealerships have been selling the 2015 Corvette with an interesting feature called Valet Mode. Valet Mode records audio, video, and driving statistics of the person in the driver’s seat when the driver isn’t around, thus keeping low-life valets from being too loose with their filthy mitts while inside a Corvette owner’s fancy car. Trouble is that in at least 12 states, using Valet Mode might be considered a felony. Federal wiretapping laws generally require only one party to consent to a recording of an interaction. But in California, Connecticut, Delaware, Florida, Hawaii, Illinois, Louisiana, Maryland, Massachusetts, Montana, Nevada, New Hampshire, Oregon, Pennsylvania, and Washington, all parties are required to consent before a recording happens. So if a Corvette owner turns on Valet Mode in California and turns the car over to the unknowing attendant, that Corvette owner could be committing a felony. Read 6 remaining paragraphs | Comments

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Using new Corvette’s valet-recording tech could be a felony in 12 states

Samsung has more employees than Google, Apple, and Microsoft combined

Samsung loves “big.” Its phones are big, its advertising budget is big, and as you’ll see below, its employee headcount is really big, too. Samsung has more employees than Apple, Google, and Microsoft combined . We dug through everyone’s 10-K (or equivalent) SEC filings and came up with this: Samsung Electronics vs the headcounts of other companies. Ron Amadeo At 275,000 employees, Samsung ( just Samsung Electronics) is the size of five Googles! This explains Samsung’s machine-gun-style device output; the company has released around 46 smartphones  and 27 tablets  just in 2014. If we wanted to, we could cut these numbers down some more. Google is going to shed 3,894 employees once it finally gets rid of Motorola. Over half of Apple’s headcount—42,800 employees—is from the retail division, putting the non-retail part of the company at only 37,500 employees. The “Sony” on this chart only means “Sony Electronics,” the part of the company that is most comparable to Samsung Electronics. Sony Group has a massive media arm consisting of Sony Pictures Entertainment, Sony Music Entertainment, and Sony Financial Services. Read 9 remaining paragraphs | Comments

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Samsung has more employees than Google, Apple, and Microsoft combined

Update: Bug in Bash shell creates big security hole on anything with *nix in it

Mac OS X Mavericks is also a *nix, and also vulnerable to the Bash bug. Sean Gallagher Update: The Bash vulnerability, now dubbed by some as “Shellshock”, has been reportedly found in use by an active exploit against web servers. See Ars’ latest report for further details. A security vulnerability in the GNU Bourne Again Shell (Bash), the command-line shell used in many Linux and Unix operating systems, could leave systems running those operating systems open to exploitation by specially crafted attacks. “This issue is especially dangerous as there are many possible ways Bash can be called by an application,” a Red Hat security advisory warned. The bug , discovered by Stephane Schazelas , is related to how Bash processes environmental variables passed by the operating system or by a program calling a Bash-based script. If Bash has been configured as the default system shell, it can be used by network–based attackers against servers and other Unix and Linux devices via Web requests, secure shell, telnet sessions, or other programs that use Bash to execute scripts. Read 8 remaining paragraphs | Comments

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Update: Bug in Bash shell creates big security hole on anything with *nix in it

Google stops malicious advertising campaign that could have reached millions

Malicious ads appears on Last.fm after advertising network Zedo serves up malicious content. Courtesy Malwarebytes Google shut down malicious Web attacks coming from a compromised advertising network on Friday. The move follows a security firm’s analysis that found the ad platform, Zedo, serving up advertisements that attempted to infect the computers of visitors to major websites. In an attack that ended early Friday morning, visitors to Last.fm, The Times of Israel, and The Jerusalem Post ran the risk of their computers becoming infected as Zedo  redirected visitors’ systems to malicious servers . Because the advertisements hosted on Zedo’s servers were distributed through Google’s Doubleclick, the attack reached millions of potential victims, Jerome Segura, senior security researcher at Malwarebytes Labs, told Ars. Distributing malware through legitimate advertising networks, a technique known as “malvertising,” has become an increasingly popular way to compromise the systems of consumers and workers alike. Read 9 remaining paragraphs | Comments

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Google stops malicious advertising campaign that could have reached millions

Reversible, tiny, faster: Hands on with the USB Type-C plug

Megan Geuss SAN FRANCISCO—Last week, Ars met up with several representatives of the non-profit USB Implementers Forum (USB-IF) to check out some of the first USB Type-C connectors off the assembly lines. The Type-C specification was announced in December and finalized in August , and it’s set to bring a number of improvements to its predecessors, in addition to being smaller than the Type-A USB plugs we’re familiar with today. Considering how many USB Type-A devices are still being actively built out there (over 4 billion USB-compatible products are made each year), this smaller, reversible connector represents a significant jump. Jeff Ravencraft, President and COO of USB-IF, told Ars that USB-IF wanted a connector that worked equally well for large and small devices. “We also understand that yeah the consumer maybe has some trouble with putting in that cable connector,” he added of the Type-C’s new-found ability to be plugged in right-side up or upside down, like Apple’s Lightning connector. The new Type-C connector is also slightly bigger than its proprietary cousin, with Type-C sized at approximately 8.4mm by 2.6mm and Lightning coming in at 7.7 mm by 1.7 mm. Unlike the reversible Lightning, but similar to USB connectors before it, the USB Type-C connector has a mid-plate inside the receptacle that the plug surrounds when it’s inserted. Read 14 remaining paragraphs | Comments

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Reversible, tiny, faster: Hands on with the USB Type-C plug

Alibaba raises over $21 billion, making it the biggest IPO ever in the US

Charles Chan When Alibaba stopped trading its shares on Friday, the Chinese e-commerce company had officially logged the biggest Initial Public Offering (IPO) in US history, raising $21.8 billion in its first day on the New York Stock Exchange. The company’s earnings give it a market capitalization of over $200 billion, “putting it among the 20 biggest companies by market cap in the US,” the Wall Street Journal notes. Alibaba’s IPO beat out  record IPOs like Visa’s $17.9 billion IPO in 2008 and General Motors’ $15.8 billion sale in 2010. And Alibaba beat out its peers in the tech sector too, like Facebook (whose first-day earnings were $16 billion) and Google (whose 2004 IPO raised only $1.67 billion—paltry in today’s terms). Earlier this month , the company announced that it would price shares at $66 per share. This morning around 12pm ET, the NYSE gave the go-ahead for the company, whose ticker symbol is BABA, to start trading. Shares started at $92.70, a third larger than what the company was aiming for, and ended the day at $93.89 after reaching a high of $99.70. In after hours trading, Alibaba is just down slightly at $93.60 per share , as of this writing. Read 3 remaining paragraphs | Comments

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Alibaba raises over $21 billion, making it the biggest IPO ever in the US

Texas man must pay $40.4M for running Bitcoin-based scam, court rules

A federal judge in Texas has convicted a local man of conducting a massive Bitcoin-based Ponzi scheme, and ordered him to pay $40.4 million. The court found on Friday that Tendon Shavers had created a virtual bitcoin-based hedge fund that many suspected of being a scam—and it turned out they were right. The Bitcoin Savings and Trust (BTCST) shut down in August 2012, and by June 2013 the Securities and Exchange Commission (SEC) filed charges against its founder . In a statement at the time, the SEC said Shavers “raised at least 700,000 Bitcoin in BTCST investments, which amounted to more than $4.5 million based on the average price of Bitcoin in 2011 and 2012 when the investments were offered and sold.” Judge Amos Mazzant wrote: Read 2 remaining paragraphs | Comments

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Texas man must pay $40.4M for running Bitcoin-based scam, court rules

Facebook acknowledges news feeds are bad at news, vows to improve

Facebook’s News Feed pays attention to trending topics, right, but news feeds have lately seemed to be lacking in news. Following criticism of the lack of current events in Facebook news feeds, Facebook has announced tweaks to its algorithms meant to help surface timely content. The company plans to do this by giving more value to posts that get interactions, such as likes and comments, and pushing posts when that activity seems to be cresting. In the blog post announcing the changes, Facebook wrote that it often prioritizes posts about “trending” topics that appear in the chart of hashtags posted on the right side of users’ homepages. Facebook also places higher value on posts according to how many interactions (likes, comments, shares) they receive. But as things are, some users have noted that Facebook seems to miss news waves , or is late to them, as with the fatal shooting of Mike Brown and the related protests that played out over weeks in August. When Facebook’s curation methods didn’t acknowledge those events, users noticed the news vacuum in their news feeds. Read 1 remaining paragraphs | Comments

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Facebook acknowledges news feeds are bad at news, vows to improve