0800 numbers are now free to call from mobiles

Before dialling an unfamiliar service number, many of us feel an overwhelming sense of dread. Not just for 0800 and 0808 “freephone” numbers, which are now free to call from a mobile, but numbers starting with 084, 087 and 09 too. From experience, you know what they represent: expensive call charges. Worse yet, it’s almost impossible to know how much you’ll be spending. When the latter are advertised on TV, you’ll usually hear something along the lines of: “Calls cost 50p from a BT landline. Other landlines may vary and calls from mobiles may cost considerably more.” It’s confusing because the costs vary wildly depending on your operator and the number you’re calling, and neither charge is explained properly in advance. Most of us just dial the number anyway and hope for the best, or try to avoid the call entirely. It’s a mess, but from today everything is going to change. Ofcom has introduced a new system that makes call charges simpler to figure out. How does it work? Calling what are known as “non-geographic numbers” can involve a lot of different companies. Under the new system though, there are only two parties you need to care about: the company you’re calling, and your phone operator. They each have a rate, called the “access charge” and the “service charge, ” which are combined for a final fee. The “access charge” is set by the company behind your landline or mobile SIM. The number should be easy to find: Ofcom says phone operators are required to publish them “in a way that is prominent and readily accessible to customers.” That means on their website, on your phone bills and on the paperwork you sign for a new contract. The figure stays the same for every premium rate call you make, so it shouldn’t be too difficult to memorise — even if your family uses a landline and multiple mobile networks. The second part is the “service charge” levied by the company you’re calling. Whenever you stumble across a service number, you should also find this rate — and again, it’ll stay the same regardless of whether you’re placing the call on a landline or mobile. So from now on, you can expect to see something like this: “Calls cost 50p per minute, plus your phone company’s access charge.” If your access charge is 25 pence per minute, for example, the total cost would be 75 pence per minute for the duration of the call. Why does this matter? The new system should make it much simpler to work out what premium-rate calls will cost in advance. The introduction of a clear “access charge” should also make it easier to compare phone operators. Although most of us call non-geographic numbers infrequently, it could be a contributing factor when choosing your next phone contract. Anything else I should know? Yes, actually. As we mentioned earlier, you’ll no longer be charged for calling 0800 and 0808 numbers from a mobile. So if you don’t own a home phone or need to place a call when you’re out and about, freephone numbers are finally just that — free. Filed under: Wireless Comments Source: UK Calling , Ofcom

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0800 numbers are now free to call from mobiles

Acer rolls out a curved, super-wide display with AMD’s gaming tech

You can get desktop PC displays that are curved , super-wide and gaming-friendly , but all three at once? That’s tricky. Thankfully, Acer thinks it has an answer. The company has just launched the 34-inch XR341CK in the US, giving you a curvy, 21:9 aspect ratio LCD with AMD’s anti-tearing FreeSync tech built-in. So long as you have a fast-enough gaming rig (including newer AMD graphics, if you want FreeSync), you’ll get an extra-immersive canvas for your first-person shooters and racing sims . You won’t get 4K (this is “just” a 3, 440 x 1, 440 LCD), but you’ll still find DisplayPort input, Mini DisplayPort, HDMI 2.0 and a USB 3.0 hub. There’s also a 14W speaker system if the screen takes up the free space you’d normally use for audio gear. This monster monitor will cost $1, 099 when it ships in July — no small potatoes, but potentially worth it if you’d otherwise get multiple displays to achieve the same all-encompassing effect. Filed under: Displays , Gaming , AMD , Acer Comments Source: Acer (PRWeb)

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Acer rolls out a curved, super-wide display with AMD’s gaming tech

Cisco buys a DNS provider to protect you in the cloud

When you think of internet security from Cisco, you probably imagine firewalls and routers ( usually ) stopping hackers and malware from hitting your network. You’re going to have to expand that definition very shortly, though. Cisco has snapped up OpenDNS, whose domain name services you might have used to dodge regional restrictions or improve on your internet provider’s less-than-stellar connection. The networking giant isn’t making the acquisition for any of those reasons, though. Instead, it’s all about boosting Cisco’s cloud security — the goal is to defend against attacks on your corporate network wherever you happen to be, and to predict threats before they strike. You might not get much first-hand experience with the fruits of this merger, but things will likely kick into high gear when the purchase closes later in 2015. And in case you’re wondering: no, OpenDNS’ existing services aren’t going away . They’ll continue to run as-is (and importantly, expand) under the deal, so you won’t have to scrounge around for an alternative. [Image credit: AP Photo/Paul Sakuma] Filed under: Networking , Internet Comments Source: Cisco , OpenDNS

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Cisco buys a DNS provider to protect you in the cloud

Drone knocks woman unconscious at Seattle pride parade

A bungling pilot has just reminded us ( again ) why drones need at least some kind of regulation . During Seattle’s gay pride parade, a 25-year-old woman was knocked unconscious after she was struck by a UAV, according to the SPD Blotter . The genius operator reportedly crashed the DJI-sized craft into a building, causing it to fall on her head. She was treated by firefighters at the scene, while one of her friends handed the drone and photographs of the alleged pilot to police. Officers are trying to contact other witnesses who may have the seen the man — reportedly a white male in his 20s with a baseball cap, sunglasses, cut off shorts and a “noticeable tattoo of a woman.” Meanwhile (and we really shouldn’t need to say this) please don’t operate a drone in proximity to crowds unless you have permission and really know what you’re doing. [Image credit: Getty Images] Filed under: Robots Comments Source: SPD Blotter

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Drone knocks woman unconscious at Seattle pride parade

Apple is bumping the iTunes Match limit to 100,000 songs

When Apple first revealed iTunes Match — the service that lets you add your own, non-Apple purchased music to iTunes — the 25, 000 song limit probably seemed huge. That was way back in 2011, however, and Apple VP Eddy Cue has revealed that when iOS 9 arrives this fall, Match will be bumped to 100, 000 songs. Cue reminded followers that Apple Music will also get Match-like capabilities, meaning you can fill in any missing streaming music with your own tracks. Though the service will launch tomorrow with a 25, 000 song limit, it too will support 100, 000 songs when iOS 9 comes out. That’s good news for users who want song-matching in Apple Music but not iTunes, as it’ll save them the $25 per year iTunes Match subscription. Also, though Apple has resolved many disputes with labels and artists , a lot of music will still be missing — which users can buy from any source or fill in from their own collections. Apple Music is scheduled to launch tomorrow, and will be free for the first three months. After that, it’ll run $9.99 per month. Beats 1, meanwhile, will come a day later on July 1st. [Image credit: Getty Images] Filed under: Home Entertainment , Apple Comments Via: SlashGear Source: Eddy Cue

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Apple is bumping the iTunes Match limit to 100,000 songs

Tougher encryption guidelines close a back door for NSA spies

The US’ National Institute of Standards and Technology is more than a little worried that its encryption guideilnes have been creating back doors for spies, and it’s changing its tune in order to plug those security holes. The agency is no longer recommending an NSA-backed number randomization technique that made it relatively easy to crack and monitor encrypted data. In theory, software developers who heed the new advice won’t have to worry that they’re laying down a welcome mat for government surveillance agents. NIST’s revision won’t do much to help privacy-conscious companies (they’ve already moved on to tougher safeguards), and it certainly isn’t an iron-clad defense against hacks. However, it could still make a big difference if it prevents less-informed organizations from repeating some big mistakes. [Image credit: Sam Dal Monte, Flickr ] Filed under: Internet Comments Via: Martijn Grooten (Twitter) Source: NIST

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Tougher encryption guidelines close a back door for NSA spies

Samsung tech would nearly double your phone’s battery life

Don’t like that your Galaxy S6 conks out before you’re finished for the day? Samsung might offer some relief in the future. Its scientists have developed lithium-ion battery technology that promises much longer-lasting power packs. They use a silicon anode (which promises much more capacity than a typical battery), but grow layers of graphene on top to improve the density and longevity that would otherwise suffer. In experiments, they got batteries that were 1.5 to 1.8 times denser than what you get today. If your smartphone barely makes it 12 hours before giving up the ghost, this would theoretically give you 21 hours — enough that you wouldn’t have to panic if you forgot to plug in before bedtime. You shouldn’t count on this upgrade showing up in the Galaxy S7 (or any other gadgets) for a while. This is still a research project, and it could take years before Samsung translates its breakthrough into real-world products. Should everything go smoothly, though, this could be crucial in just about any situation where adding a bigger battery just isn’t an option. Besides mobile devices, you could get electric cars that match the range of their gas-powered counterparts. Filed under: Cellphones , Science , Mobile , Samsung Comments Via: PC Perspective Source: Nature

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Samsung tech would nearly double your phone’s battery life

How a file format brought an industry to its knees

MP3. It’s the format that revolutionized the way music’s been consumed since the late ’90s. When Karlheinz Brandenburg, a German acoustics engineer, discovered that an audio file could be compressed down to one-twelfth of its original size without distortion, he created the file-shrinking technology. Stephen Witt’s debut book, How Music Got Free , traces all digital music piracy back to the invention of that format, which inadvertently made it possible for people to download and share music illegally. The book details the science and struggle behind the widely used audio technology. And his investigation uncovers the politics and the manipulative men who kept MP3 files from seeing the light of computer screens for years. When the MP3 format became accessible, after a long corporate battle, it eventually led to the rise of music piracy and simultaneous demise of CDs. But Witt reveals more than just the technology that systematically tore the music industry to pieces. He narrows the story down to two men at opposite ends of the same spectrum: Doug Morris, one of the most powerful record label CEOs in the industry, who made rap music top the charts and eventually led the fight against piracy; and Dell Glover, a factory worker at a Universal Music CD-manufacturing unit in North Carolina, who leaked about 2, 000 albums, made Eminem change his album release date and became one of the biggest pirates in the largest underground scene, Rabid Neurosis (RNS). When pirated music found its way online in the ’90s and early 2000s, almost all of it came through RNS, which relied on Glover’s access to the CDs weeks before release. Tech-savvy teens spent hours scouring the internet and loved having access to music before it hit the record stores, even if that meant jeopardizing the careers of the very artists they worshiped. At the time, it became virtually impossible to not download the MP3 files or know someone who did. Witt’s book is filled with nostalgic moments for a generation that grew up on piracy. But it’s also informative for people who skipped that phase completely. He draws parallels between the inventions, the decisions and the theft that led to the downfall of the booming music industry — an industry that never quite regained its glory. I caught up with the author to get the lowdown on his expansive work on digital piracy and his views on music streaming. When and why did you get interested in music piracy? I showed up at [the University of Chicago] in 1997 with a 2GB hard drive and by the end of the year, I filled it with pirated MP3s. This was really the first time in history that you could do it. Even a couple of years earlier the technology wasn’t there. Over the next decade, I was a serial media pirate. I just hoarded tons of stuff. I was on all the underground pirate networks. It was such a thoughtless action to go and take something from the internet; I never really thought about who might have put it up there in the first place. As I got older, around 2010-2011, I wondered where all this stuff came from. When I started investigating it, I found all this fascinating stuff that turned into this book. The original iPod from 2001 Your book underscores the technology that led to music piracy and the corporate drama behind it. It was fascinating and frustrating to know that half a dozen German engineers sat on a gold mine but couldn’t share it with the world for years because their invention was systematically and viciously suppressed. Why was the music industry snubbing MP3 even though it was clearly a superior format to the MP2, which was widely accepted? The music industry was [made up of] technophobes. When this information [about the MP3] first became available, they rejected it multiple times. The pirates [started] providing leaked compressed music through the internet and filling a vacuum that the music industry would not. The music corporations could’ve done that. They ended up being forced to do it much later anyway. But for a long time, they had to be dragged screaming into the modern era. Now I think anyone who owns a music company is thinking 20 years ahead about distribution. They’ve learned their lesson. But at the time they were totally clueless. There’s a moment when Ricky Adar, an entrepreneur, asks Brandenburg, “Do you realize what you’ve done? You’ve killed the music industry.” Did the invention of the MP3 really destroy the industry or did it, in fact, push it to change and adopt a new way? It was a bit of both. Adar was trying to push a service similar to what we call Spotify today. This was in 1995. He faced enormous resistance from the industry and at the time it wasn’t even clear such a thing was technologically possible. When he saw the MP3, it was the first time he saw a device that actually shrunk music, but made it listenable. Previous devices did it, but they sounded pretty crappy. Why did he say it killed the industry? I think once the stuff got out, it wouldn’t be copy protectable, people would start trading it online, which is exactly what happened. The profits would disappear because you could get it for free. It pushed the industry into the future, but even today they’re only operating at about half the size that they were at the peak of compact discs in 2000. Still, it’s not clear if they’re ever gonna recover. They actually shrunk last year, even with Spotify. The music industry eventually fought back against piracy. They went after Napster for copyright infringement. The RIAA also sued Diamond Multimedia , the company that created the first-ever commercially successful MP3 player. What was going on with these lawsuits? “Apple almost acted like a money launderer for the spoils of Napster.” The judges ruled Napster was illegal, so the industry won that one. The legality of Napster wasn’t obvious at first. Now it’s clear that it was in violation of the law, but at the time there was no basis for ruling that. Simultaneously, there was a lawsuit against [Diamond] — the earliest version of the MP3 player. But the judges ended up ruling that the MP3 player was just a hard drive and they could not limit its sales. So the music industry lost that suit. When it happened there were all these music files everywhere and then [the lawsuit] made all these portable players available. Essentially, the music industry won the wrong lawsuit. Daniel Ek, founder of Spotify Napster had the potential to shrink the massive profits that the music industry was making from CD sales, but for a time it wasn’t impacting the sales at all. People couldn’t go anywhere with their downloaded files. But when the MP3 player won the lawsuit (RIAA vs. Diamond), it made digital piracy portable and even led to the launch of the iPod , right? For sure. Apple came kind of late to this. iTunes debuted in 2001. The iPod came in [later that year]. It didn’t make an impact right away, but eventually people wanted to take all these files and make them portable. The iPod made that possible. So for a time it became the best-selling gadget ever. Apple’s retail store had the highest sales per square foot of any retail business in history and a lot of it was from these $200-300 iPods. Eventually they moved to iPhone, but you can trace these developments in the global market all the way to the earliest days of piracy. It’s like I say in the book, Apple almost acted like a money launderer for the spoils of Napster. At one point in the book you say: “Controversy was temporary. Royalties were forever.” I couldn’t help but wonder how you perceive the aggressive shift from downloading to streaming services like Spotify and Tidal ? The stuff in the book is really nostalgia now. That era is closing and we’ve moved on to a new form. Instead of owning files, we license them from a large corporation; we’re at their mercy. The trade-off is that artists get paid and we get access to everything ever written instantly. It’s a pretty nice deal, but it limits the freedom of the user. What’s going on right now is that there’s more than half a dozen companies attempting to crack the music-streaming space. All of them are losing money and artists are making very little from these sites. But if they can get hundreds of millions of users to subscribe, it can work. They just have to make people willing to pay $120 a year. Half of Spotify’s subscribers are under the age of 27 and these are people who grew up with piracy, including me. I wonder if there’s an all-powerful Doug Morris-type of the streaming world? Daniel Ek — the CEO of Spotify. He’s Swedish and he founded the company in 2008 during the height of Pirate Bay frenzy. His entire mission statement for the company was to get people to pay for music again. Surprisingly enough, I would say he’s been successful in doing that. Spotify is not a sustainable business right now. It’s losing about $200 million a year and it’s paying its artists a pittance. It’s possible in the future it could evolve into a commercially viable model. It’s not there yet. But for consumers it’s been great. If they can get their goal of 40 million [paid] subscribers, which is the size of the music industry right now, they might save everyone. This interview has been condensed and edited. [Images: Viking Press (top image); 37prime/Flickr (First gen iPod); Taylor Hill/FilmMagic (Daniel Ek, Spotify)] Filed under: Internet , Apple Comments

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Crazy fast X-ray laser catches chemical reactions in the act

Scientists at the Department of Energy’s SLAC laboratory have taken a “molecular movie” of a chemical reaction for the first time. The results of their research could give new insights into to how chemical bonds form, helping researchers better understand biological processes. To give you an idea of the difficulty of the feat, the critical part of the reaction — the breaking apart of a ring-shaped gas molecule — takes a mere 200 femtoseconds (quadrillionths of a second). To record such a rapid process, the researchers used the two mile long Linac Coherent Light Source (LCLS) to fire X-ray laser pulses a mere 25 quadrillionths of a second in duration. The molecular changes are not captured with visible light like a camera takes a picture, however. Here’s how it works: first, the chemical reaction is initiated by blasting the gas (1, 3-cyclohexadiene) with a separate, high-powered optical laser. That breaks the molecular bonds, converting it into another gas called hexatriene. While the chemical transformation is still in action, the LCLS X-ray laser strikes the altered molecule, creating a distinctive diffraction pattern that’s capture by a detector. The shape of the pattern on the detector helps scientists “infer back what’s going on the molecule, ” according to lead scientist Mike Minitti. By varying the time between the optical laser that kicks off the reaction and the X-ray laser (in 25 femtosecond increments), the team could see the chemical bonds breaking apart step-by-step. It took about 100, 000 measurements to get enough data to create a simulated “molecular movie” showing the complete transformation. It happens so fast that if it were possible to film it using a real camera, it would have to roll at around 30 trillion frames per second. “Before your eyes, a chemical reaction is occurring that has never been seen before this way, ” said Minitti. As a result, the study helped resolve “long standing questions about how this (ring-shaped) molecule actually opens up, ” he added. With the first successful observation of a rapid chemical transformation in a simple gas, the SLAC scientists plan to move onto larger molecules. Filed under: Science , Alt Comments Source: Stanford University

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Crazy fast X-ray laser catches chemical reactions in the act

Apple yanks games with Confederate flags from the App Store (update)

Following the lead of other major retailers like Walmart, Amazon, Etsy and eBay in removing products featuring the Confederate flag, Apple has reportedly begun removing apps that feature the Stars and Bars from its online store. The apps most affected are, unsurprisingly, Civil War games like Ultimate General: Gettysburg and Civil War. Update : In a statement to TechCrunch , Apple said it is only removing software that uses the Confederate flag in offensive or mean-spirited ways, which violate the existing guidelines. The company says it is working with any developers of educational or historical apps that were removed to get them back in the App Store. Ultimate General’s developer confirmed via tweet that it’s app had been pulled from the App Store for that reason: Our official response about the removal of our game from AppStore. Please read at the below link:… http://t.co/1kIGlR1Jsk – Ultimate_General (@GeneralUltimate) June 25, 2015 As Polygon points out , basically any depiction of the Confederate flag (even in its proper historical context) appears to be enough for Apple to nix an offending app. What’s more, Google looks to have taken similar action and removed apps featuring the flag from Play. We’ve reached out to Apple for confirmation that the flag is the reason behind the removal of these apps and will update once they reply with comment. Apple: “We have removed apps from the App Store that use the Confederate flag in offensive or mean-spirited ways, which is in violation of our guidelines. We are not removing apps that display the Confederate flag for educational or historical uses.” Filed under: Gaming , Internet , Apple , Google Comments Via: Polygon Source: Touch Arcade

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Apple yanks games with Confederate flags from the App Store (update)