Hydrobee Lets You Charge A Battery From A Fast-Flowing River To Juice Up USB Devices Off-Grid

We’ve seen fire harnessed to power a phone charger for the great outdoors, with the nifty  FlameStower , now meet Hydrobee: another Kickstarter project aiming to provide an off-grid alternative for charging a battery you can then use to juice your phone. But, as its name suggests, Hydrobee is all about water. There’s two parts to Hydrobee. When wearing its ‘Stream Body’, the gizmo can be placed in a river or dragged behind a boat – so long as the water is flowing faster than 1.8m/s (or 4mph+) – and two to four hours later its battery will be fully charged. A smaller inner unit can also be attached directly to a flowing faucet to charge – so could be used as a back-up power generator for your phone during a power outage (so long as your taps don’t require electricity to pump the water to them). Once Hydrobee’s battery is juiced, you can then plug in a USB device to charge it – a secondary charging process that presumably takes several more hours. Hydrobee reminds me of a CDT project I worked on in school, where we stuck a dynamo on a paddle wheel-bearing rig designed to float in a river and stuck a micro bulb on top that we hoped would be powered by it… Long story short it didn’t work on demo day, but that’s technology demos for you. Hydrobee has clearly perfected the hydroelectric tech better than a bunch of schoolkids managed to. The prototype consists of a tiny hydropowered turbine sited in a can with rechargeable batteries and waterproofed electronics, and a USB 2.0 port – so you can juice up your phone or other USB-powered device. The internal batteries are 6 x 1.2V AA NiMH rechargeable cells of 2,500 mAh capacity, yielding a total of 15,000 mAh. It is still a prototype for now. And Hydrobee’s U.S.-based creator has put a call out for Kickstarter users to give him feedback on the sorts of things they’d like to be able to use the device for to help shape the final product. The campaign is looking to raise $48,000 in crowdfunding, with 17 days left to run. If it hits its funding target, Hydrobees will be shipped to backers next March. The Hydrobee turbine generator, which can be used to generate a charge from water from a running faucet or hose, is being offered to early Kickstarter backers for $24. Or it’s $78 for all the kit, including the floating Stream Body.

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Hydrobee Lets You Charge A Battery From A Fast-Flowing River To Juice Up USB Devices Off-Grid

Coin, The Electronic Credit Card, Reaches Its Pre-Order Goal In 40 Minutes

We are, I believe, in an interstitial zone when it comes to payments. Credit cards are still king – just ask Square – and NFC is just a dream in most countries. That’s why Coin is so interesting. It’s a credit card-sized device that holds other credit cards, allowing you to swap from card to card and even store gift cards inside its ultra thin innards. The company planned a pre-order campaign that would top out at $50,000. They blew past that goal in forty minutes today, a testament to the desire for folks to leave their plastic at home. The card itself is as thin as a regular credit card. I saw the near-final prototype and except for a raised button and a small (slightly unreadable) LCD. To use the card you select a payment type with the button and just swipe. The Coin card “mimics” your read credit or gift card. The technology is tightly packed inside the card’s plastic case. The card uses low-power Bluetooth to connect to your iOS device that is coupled with a standard credit card reader. You swipe your cards into the system and you’re done. The device holds up to eight cards. Engineer Kanishk Parashar is leading the Y-Combinator-backed company alongside investor and board member Manu Kumar . Parashar cut his teeth in payments with a startup called SmartMarket but this product seems to be his winner. The company isn’t new – a company called Flint is already in this space and I suspect a bigger player will probably beat Coin to the mass market. However, it’s a cool idea in a cool package and, clearly, the idea has caught fire. You can take a look at the product here and it ships this Summer.

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Coin, The Electronic Credit Card, Reaches Its Pre-Order Goal In 40 Minutes

Apple Reportedly Developing Large Curved Screen iPhones For Late 2014, Better Touchscreen Sensors

Apple is said to be working on two curved display iPhone models for the “second half of next year,” according to a source speaking to Bloomberg , with a likely released planned for the third quarter, and building better touchscreen sensors that introduce fine pressure sensitivity for later devices to be introduced after that. These new iPhones for 2014 would come in 4.7 and 5.5-inch flavors, according to the report, meaning that Apple would be introducing not one, but two different models at the same time, in theory. We’ve seen reports of Apple working on different models of large-screen devices in the past, including one from the Wall Street Journal that suggests it’s been working on different tests of devices with screen sizes between 4.8 and 6 inches. This is the first time we’ve really heard firm information about a possible release date for said devices, from a source as generally reliable as Bloomberg. A Japanese iOS rumor site claimed a September launch for a large-screen iPhone late in October, however, and two reliable analyst sources predict a 4.7-inch iPhone 6 bound for stores in late 2014. Apple also introduced precedent for doing two models of new iPhone at once this year with the iPhone 5s and iPhone 5c, so the idea that it could do so again in the future makes some sense. But two new larger-screened devices at once does seem like a stretch – thought if Apple retained an iPhone 5c as its third, budget device and added two more to the mid-tier and high-end range, that might allow it to do so without adding crazy complexity to its product lineup. The sensor developments are potentially more interesting to those who find the current screen size of the iPhone adequate; true pressure sensitivity (currently, some crude extent of that is possible via the iPhone’s accelerometer) would make drawing and handwriting applications on the iPhone and iPad much, much better. Apple could sell the devices as professional-level artistic devices if it introduces those kinds of features, in addition to just making things better for everyday users who want to jot notes and doodle, for example, or perform minor photo touch-ups. It’s very early days to make any kind of judgement about the likely accuracy of these claims, but the source gives it some weight. Apple’s iPhone joining the ranks of bigger-screened devices definitely makes sense as a next move for the lineup, but curved glass manufacturing also seems quite expensive at this point for Apple to be considering launching two new devices with that feature at once. Via 9to5Mac . Photo courtesy MyVoucherCodes.co.uk .

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Apple Reportedly Developing Large Curved Screen iPhones For Late 2014, Better Touchscreen Sensors

Google Bots Doing SQL Injection Attacks

ccguy writes “It seems that while Google could really care less about your site and has no real interest in hacking you, their automated bots can be used to do the heavy lifting for an attacker. In this scenario, the bot was crawling Site A. Site A had a number of links embedded that had the SQLi requests to the target site, Site B. Google Bot then went about its business crawling pages and following links like a good boy, and in the process followed the links on Site A to Site B, and began to inadvertently attack Site B.” Read more of this story at Slashdot.

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Google Bots Doing SQL Injection Attacks

Apple’s iPad Air Cost-To-Build Estimated At Less Than iPad 3 At Launch

Apple has released its iPad Air, and while we don’t yet know how many it sold during opening weekend (it’s likely waiting to reveal launch numbers until the iPad mini with Retina display goes on sale), we do know that it seems to be enjoying strong adoption rates. The cost of building this latest iPad should help Apple’s product margins, too, if a teardown by analyst firm IHS iSuppli (via AllThingsD ) is any indication. IHS regularly makes a point of trying to backwards engineer the cost of building a brand-new Apple device by tearing them down and looking at what goes into one. This year, it estimates that Apple’s iPad Air runs between $274 and $361, for the $499 16GB Wi-Fi only model at the low end, and the $929 128GB Wi-Fi + LTE version at the top. As usual, margins are higher the further up the chain you go, but what’s remarkable about this device is that it actually costs an estimated $40 or so less than the third-generation iPad did  (IHS didn’t revise its figures for the fourth-generation iPad release) when it first launched, at every price point and model. That’s despite featuring a much more expensive display and touchscreen assembly that combines some layers to result in a a thinner overall package. Measurement for the touchscreen assembly is now at 1.8 mm, which is down from 2.23 mm on previous versions. There are savings in other areas, however, since the display requires fewer LED units (36 vs. 84 before) to power the screen, and that’s mostly because apart from the screen, many of the components are held over from older versions. The A7 is actually cheaper than the A5 was back in March when the iPad 3 launched, and the cellular array used in the iPad covers all LTE frequencies in the U.S., which means cheaper manufacturing costs overall since it only needs to make one version. Apple eking out more margin on the iPad Air could result in huge upside for it going into a busy holiday season, especially if numbers prove as strong as early evidence suggests they could be. The iPad mini, too, might enjoy a boost to profit for Apple, given that it also uses the A7 and appears to share a lot of componentry in common both with the full-sized iPad Air and with its predecessor.

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Apple’s iPad Air Cost-To-Build Estimated At Less Than iPad 3 At Launch

Bublcam Is A 360º Camera That Can Stream Immersive, Spherical Video In Real-Time

Meet Bublcam :  a 360 degree camera made by Canadian startup Bubl that lets you capture spherical panoramas of what’s going on around you – either as still photographs or spherical video that allows you to swipe around and explore the scene. The camera can even stream video in real-time over Wi-Fi, in case you want to broadcast every possible vista of your skiing holiday as it happens. Or it will be able to if Bubl hits its Kickstarter funding goal. Bublcam’s makers have taken to the crowdfunding site looking for $100,000 to go into production – aiming for a May 2014 shipping date. They’ve been working on the project for more than two years, funding the R&D work themselves – including by selling a previous business. “We’re all tapped out,” says Bubl founder and CEO Sean Ramsey, explaining why it’s taking to Kickstarter now. The ability to capture still panorama photography makes Bublcam similar to a device such as Ricoh’s Theta . However there are differences: Bublcam has zero blind spots in the image, thanks to its tetrahedral design which positions four 190º lenses so that they overlap and can therefore create a perfect image. Its video capture ability also sets it apart. Bublcam captures 14 mega pixel spherical photos, and videos at 1080p at 15 fps and 720p at 30fps. And then there’s the spherical playback. Neat hardware design aside, it’s Bubl’s software that does the real grunt work – taking a multiplex image consisting of the four separate camera views and stitching those quadrants together in real-time so that the user can share their environment spherically as events unfold. “Calibration became quite a bottleneck,” says Ramsey, discussing the process of creating software capable of stitching a quad-multiplex image into a sphere in real-time. “It went through a lot of iterations before we got that right.” Getting that right involved teaming up with university professors and students in Canada to hone the algorithms required to turn something flat and segmented into a dynamic sphere of content shaped more like life. (If you don’t fancy a fancy sphere, Bublcam’s output can also be converted into a flat equirectangular.) “Multiplex imagery was an untested area in general. Most people weren’t using it for anything other than security footage,” he adds. “There was very little use for multiplex imagery so it became something that I realised very quickly was free and open for patenting. “When we discovered a way to do it, that’s when we realised we really had something special.” So it’s the software process – of turning a multiplex image into a sphere in real-time, utilising techniques such as UV mapping – that Bubl is hoping will ultimately give it an edge, rather than just the selling of the camera hardware itself. That said, it’s starting with the basic hardware sales play on Kickstarter. The initial Bublcam is going to be priced at around $800, with the aim of pushing it down to around $700. Even so, that’s pretty steep for a single-use consumer gadget. (Kickstarter early birds do get the chance to bag a Bublcam for $400.) In future, if all goes to plan, Ramsey said Bubl is hoping to produce two additional versions of the camera: a cheaper version aimed at the consumer market, and a higher quality camera (that is capable of taking higher resolution shots) for the prosumer market. But selling camera hardware is just one quadrant of what Bubl plans. It sees the greatest potential in licensing both its hardware and software – and  having that handle on both hardware and software combined is what gives it its competitive advantage vs rivals in this space, argues Ramsey. “When Google came out with their Google Trekker… I was just like is this where the technology is really heading?… I’m still a little surprised,” he says. ”There’s been a couple of other companies that have come out with portable 360 devices. And the problem they have – which has become the biggest problem for this entire market – is you have the hardware and then you have the software, and most people try to tackle one or the other. “No one’s really tried to tackle them both together as a solution. That has made a huge differentiator for us.” Bubl is making a photo viewer and a video viewer (for desktop, desktop browser and as mobile apps) so that content captured with the Bublcam can be properly explored (although it will also be possible to export content in formats such as Jpeg and MP4 for viewing elsewhere). Bubl’s Kickstarter campaign notes: The bubl players have been developed to allow users to look up, down and all around and create their own experiences. It also provides users with imaging controls in order to adjust brightness, contrast, saturation and zoom. Currently developed for desktop, desktop browser and in beta on iOS devices. Our development schedule also includes WebGL and Android devices, which will be released in the very near future. It’s also developing an open software API and hardware SDK so that developers can tap into Bublcam’s universe – envisaging applications for an AR gaming device like the Oculus Rift, or viewing bubls using the gesture-based Leap Motion controller. Down the line, assuming Bublcam captures enough imaginations, it’s aiming to license the camera technology to other electronics manufacturers – the Sonys, the LGs, the Samsungs of the world, as Ramsey puts it – and is working on an enterprise version of its software suite for licensing to various vertical markets that are focused on content creation. “There’s the opportunities to sit down with the ad agencies, and production companies, and televisions studios and broadcast networks,” he says. “We’re creating software with some interesting features pulled in to it to allow those places to create a lot more dynamic version of a bubl. Interactive features like if you want to create a virtual tour where you can click from one bubl to the next, if you want to have branding information included directly into the video. “Or if you want to create an experience where the content of the video had data visualisations – like image recognition, facial recognition. We want to be able to allow those features to built either on top of our player – through the API – and as the company grows, leverage some of those features ourselves internally so if you decide to license the software suite you will get access to feature that you’re not going to get through the free application.” Ramsey tells TechCrunch he originally came up with the idea for Bublcam some five years ago, while working at an ad agency and being asked by a client to come up with an experience where the car sat in the middle of the screen and was viewable from all angles and directions. “In developing that idea we realised that the technology wasn’t really there, and we’ll have to do something ourselves,” he says. “And after we did it, I realised that if we could do this for a still image, why couldn’t we do this for video?” Exactly who or what Bublcam is going to be for is TBC at this point. It’s partly why Bubl is taking to Kickstarter, rather than choosing and targeting one specific vertical itself. The concept is proven, the prototype is working but the applications still need to dreamt up. And that is probably Bublcam’s biggest barrier: getting people to see the potential in spherical video. Initially, Ramsey says he thought the security industry would be the likely adopters of Bublcam but various other applications have since suggested themselves – from gaming to action sports to immersive videochatting to advertising/industry applications – hence the decision to “put the content and the camera out into the world to see where it sticks best”. To see what early adopters do with it. (The quick-to-adopt-new-tech adult entertainment industry may well be one such early taker for Bublcam. Time will tell.) As it kicks off its Kickstarter campaign, Bubl is still tweaking the camera hardware to improve video capture so it can better compete with GoPro for action sports use-cases, says Ramsey – an enhancement that it has factored into its May 2014 ship date. In the meantime, it will be waiting to see what the crowdfunding community makes of Bublcam, and what the first crop of backers end up doing with it. “We are still in a place where we don’t know exactly where it’s going to go to first, how it’s going to be adopted quickest. We kind of wanted to put it out there and let the world dictate exactly how we want to use it. We have built a system and a product that will entertain and fit into many different verticals,” he says. “And although our goal is to try to disrupt as many markets as possible, which one’s going to be first, which one’s going to provide us with the best type of results, which one’s going to create the largest revenue stream – is still unfamiliar. This technology is really new, and people still don’t fully comprehend where it’s going to be able to go. We want to discover that along with everyone else.”

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Bublcam Is A 360º Camera That Can Stream Immersive, Spherical Video In Real-Time

Android 4.4 KitKat Targets Google’s Next Billion Users, Adds Pervasive Search & Improves Google Now

Today Google announced details of its long-awaited Android 4.4 KitKat operating system for the first time, going beyond just the candy bar branding. KitKat is designed around three major tentpoles, Google told TechCrunch, including reaching the next billion (it previously announced 1 billion activations ) Android users, putting so-called Google “smarts” across the entire mobile experience, and building for what comes next in mobile devices. Google said that Android is growing at three times the speed of developed markets in developing countries; but the phones that are catching on in those markets are mostly running Gingerbread, a version of Android that’s now many versions out of date. These phones, however, have lower specs with only around 512MB of memory available, and Gingerbread is what’s required to fit within those tech requirements. That presented a technical challenge Google was keen to tackle: How to build KitKat in such a way that it can bring even those older and lower-specced devices up-to-date, to help provide a consistent experience across the entire Android user base. That mean reducing OS resources, and then also modifying Google apps to stay within those boundaries, as well as rethinking how the OS manages available memory to make the most of what is present. None of this was enough, however, so Google went further to help third-party developers also offer their content to everyone on Android, rather than just those with the top-tier devices. A new API in KitKat allows devs to determine what amount of memory a phone is working with, and serve a different version of the app to each, making it possible for the same application to run on even the earliest Android devices. “People generally launch new versions of operating systems and they need more memory,” Android chief Sundar Pichai said at a Google event today. “Not with KitKat. We’ve taken it and made it run all the way back on entry level phones. We have one version of the OS that’ll run across all Android smartphones in 2014.” That’s the single biggest feature being announced here: Google wants to get everyone on the same platform, and is doing more than it ever has to end the fragmentation problem. One version over the next year is a hugely ambitious goal, but if the company is serious about not only serving a growing developing market, but offering it something like software version parity, it seems like it’s finally figured out how to go about doing that. It’ll still be up to manufacturers to decide whether or not devices get the KitKat upgrade, Google notes, so we’ll probably still see a fair amount of older devices get left out via official update channels. Here’s what’s coming with KitKat, which launched on the new Nexus 5 today. Lock & Home Screen Aside from making KitKat the One OS To Rule Them All, Google has also introduced a number of new features with this update. Album art is displayed full screen behind the lockscreen when music is playing, for instance, and you can scrub the track without unlocking. There’s a new launcher, with translucency effects on the navigation bar and on the top notification bar. Long-pressing a blank space on any homescreen zooms out to allow you to re-arrange them all, and when you’re running an app that is written for full-screen, the navigation bar and the notification bar both now disappear entirely from view. Launcher-specific stuff is Nexus-only initially, of course, and whether some of these elements make their way to manufacturer-specific home screens will depend on those OEMs. Dialer Android now offers up a new dialer, which incorporates search for easy reference. This means you can enter the name of a business even if you don’t know it’s number or have it stored in your address book, and then the dialer will retrieve it from the same database that powers Google Maps. It’s incorporating local data, as well as looking for the name used in your search. This also allows the phone to provide caller ID information for incoming calls, too, and there’s a new auto-populating favorites menu that builds a list of your most frequent dialled numbers. Hangouts Google has indeed consolidated the entire text/video/MMS experience with Hangouts, as predicted. It replaces the default messaging app, and allows you to send an SMS just as you would’ve before , to a number or to someone in your contact book. There’s also a new Places button for sharing map locations, and emoji support is finally built-in to your software keyboard. This is the iMessage equivalent that Android has been lacking thus far. It’s going to be a tremendously useful feature, especially for those who are transitioning to Android from BlackBerry in that next 5 billion Google is adamantly pursuing. You can now attach photos to communications not only from your local library, but also from Google Drive, and from Box, as well. Any third-party provider can provide a hook to be included, according to Google, which is impressive considering that Google isn’t limiting things to its own ecosystem. Camera New HDR+ software is built-in to Android KitKat, which has no apparent changes to the surface user experience – a device owner just snaps the shutter button. Behind the scenes, however, Google’s mobile OS is taking many photos at once, and fusing the best parts of each together seamlessly to come up with a better end product. Lights appear more natural, faces are visible even when backlighting threatens to overwhelm, and moving objects are more in focus. HDR+ is Nexus 5-only to start, but Google says they’re looking to bring it to other devices later on, too. Wireless Printing Developers can now add printing to individual apps, and Google will work with building it out for additional manufacturers, too, something it says is “easy” to accomplish. Right now, any HP wireless printer works with the system, and any printer that already supports Google Cloud Print will also be able to take advantage of the new feature. Google Search Search is at the core of Google’s overall product experience, the company explained, so it’s doing more to make that accessible on mobile. Search is now on every homescreen by default in Android, and it supports hotwording, so that you can just say “Okay, Google” to get search up and running at any time, much like you would on Glass. Speech is crucial to Google with this update, and it said it was proud of its improvements so far; the error rate of speech recognition dropped 20 percent last year, and there’s been a 25 percent increase in overall speech recognition accuracy over the past few years, according to Pichai. Using voice recognition also now allows you to tap a word and bring up a list of alternatives to select from. The system also now asks more clarifying questions, using natural language, to ensure better service overall. Google Now Google Now has been updated to be accessed via a swipe form the left side of the screen, which is a tweak from when it was accessed via swiping up in previous versions of Android. Google also focused on answering questions like “How can we help users in more ways, and bring up the most relevant content?” with this update, which means new types of cards. Now can now figure out that The Walking Dead is a favorite show of the user, for instance, and offer up articles related to it and its progress. So not only is Google Now aware of your surroundings and schedule, but also what type of content you’re interested in. It can also note which blogs you check regularly, and provide you info about when new posts appear; in other words, Google is adding some of the features that were core parts of Google Reader to Now, and making them more contextually-aware. It can also incorporate crowd-sourced data to make better recommendations. For instance, it could know that people often search for geyser times at Yellowstone National Park, and provide a card with those if it sees you’re in the area. If you’re near a cinema, it’ll present movie times and a link to the Fandango application for purchasing tickets. Another example Google provided is that Stanford students, who often search for the academic calendar in fall, will now receive that data automatically when the correct season arrives, provided they’ve informed Google of their student status previously in some way. These types of Cards will roll out in mid-November, Google says. Deep App Linking For Google Search Now when you Google things, results can link into apps directly – and not just to the app generally, but to specific content within the app. Some results will have “Open in App X” next to them, and those will take you directly to a relevant section within, like a recipe for example. Partners at launch include Expedia, Moviefone, OpenTable and more. This is a Nexus-only feature at launch, but Google says it will be available for all KitKat devices in time. Availability Android 4.4 KitKat is available today via the Android Open Source Project , and it’s available on Nexus 5 hardware immediately, which also goes on sale today in 10 countries. It will also be available on Nexus 4, Nexus 7, Nexus 10, and the Google Play edition of both the Samsung Galaxy S4 and HTC One in the coming weeks. It’s an OS update that Google says is focused on furthering their vision for software that will run across all levels of all kinds of devices, not just on phones, which has interesting connotations give everything we’ve been hearing lately about Google wearables .

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Android 4.4 KitKat Targets Google’s Next Billion Users, Adds Pervasive Search & Improves Google Now

Sony Unveils Beastly And Beautiful A7 And A7R Full-Frame Mirrorless Cameras

Sony has announced a couple of new cameras early this morning, including the A7 and A7R, both mirrorless interchangeable lens cameras with a twist that’s unprecedented for that type of device – a full-frame sensor is housed within each. That makes these the smallest, lightest full-frame cameras with swappable lenses to boast full-frame power, and with a 36.4 megapixel sensor on the A7R, and a 24.3 megapixel one in the A7. Of course, it’s the sheer size of those sensors that makes all the difference here. Full-frame blows away the APS-C and micro four thirds sensors found in most MILC systems, like Sony’s existing NEX line or the Olympus OM-D models, in terms of their ability to capture light and deliver better over all image quality through accurate and rich color and contrast capture. The new Sony A7R also omit an optical low pass filter, which results in better resolution and detail rendering. Both of these new cameras have a new BIONZ X processor, a hybrid AF system that uses both phase and contrast detection for quicker focus, an OLED Tru-Finder hybrid optical viewfinder and a 3-inch rear screen that can be tilted, another first for a full-frame. ILCE-7_tilt_low ILCE-7R_wSEL35F28Z_top ILCE-7_front ILCE-7_rear ILCE-7_wSEL2870_right   View Slideshow Previous Next Exit Both camera models also boast both NFC and Wi-Fi for easy pairing and direct transfer of photos to devices, and they’re built for pros, with dust- and moisture-resistant magnesium alloy cases. They take a new full-frame E-mount lens, of which Sony is release five in time for launch, and they also work backwards with standard E-mount lenses designed for the NEX series, albeit with some cropping. There will also be an adapter for Sony’s A-mount lenses, which work with their non-mirrorless DSLR range. The A7R and A7 will both go on sale in December, for $2,300 and $1,700 for body-only, respectively. There will also be kits available with some of the new lenses. Sony’s new full-frame interchangeable powerhouses aren’t cheap, but they aren’t crazily expensive, either – on par with the new lower cost line of full-frame DSLRs, in fact. Sony has been absolutely blazing a trail through the digital photography world these past few years, with its RX- line of powerful pocket cameras , and even the innovative (if odd) Q- series cameraphone lens attachments . The A7R and A7 look to be a continuation of that trend, but we’ll reserve final judgement until we get some hands on time with these new photographic monsters.

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Sony Unveils Beastly And Beautiful A7 And A7R Full-Frame Mirrorless Cameras

Yahoo Mail is rolling out a spiffy redesign on all major platforms today, including Android, iOS, Wi

Yahoo Mail is rolling out a spiffy redesign on all major platforms today, including Android, iOS, Windows 8, and the web, which also includes some previously premium features like POP access and disposable addresses. Read more here . Read more…        

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Yahoo Mail is rolling out a spiffy redesign on all major platforms today, including Android, iOS, Wi

Amazon Introduces Mayday, A Unique And Amazingly Useful Live Tech Support System For Kindle

Live support has always been a dream for major retailers. While chat solutions already exist, today Amazon announced a new support service available on Kindle HD products called Mayday. It is a single-click, hardware-support solution that lets users work with a remote tech support representative to solve problems with their tablets. The service allows you to see the remote tech support person in a small window on your screen and also displays your screen on the support person’s computer where they can watch what you’re doing online, annotate the screen, and even tap through the interface. Amazon CEO Jeff Bezos said it’s like “actually very similar to having someone standing next to you” and offering tech support. The service is unique to Amazon, and the company built a full infrastructure to support it at their HQ in Seattle and on board the hardware. By compressing the video signals, they are able to send more data to the devices from tech support and allow tech support to see the data remotely. Amazon’s goal is a 15-second response time, and they will ramp up staffing around major holidays when Kindles are flying fast and furious under the Easter tree. While some may be concerned about privacy, rest assured the support person will not be able to see out of your camera, and you can mute your audio at any time. Bezos equated the experience to going into a store for tech support. “If you went to some physical store location to ask for help for your device, they’re going to see everything, ” said Bezos. More important, however, is how many people the service will help. “Are we in charge of our devices or our devices in charge of us? Getting good tech support isn’t easy, but it’s important, ” he said. The service will be available on the new Kindle Fire HDX tablets. You can read more about the service at Amazon’s Mayday page .

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Amazon Introduces Mayday, A Unique And Amazingly Useful Live Tech Support System For Kindle