T-Mobile forced to stop hiding slow speeds from throttled customers

0
515

When T-Mobile US customers exceed their monthly data caps, they aren’t cut off from the Internet entirely. Instead, T-Mobile throttles their connections to 128Kbps or 64Kbps, depending on which plan they have, for the rest of the month. But T-Mobile has made it difficult for those customers to figure out just how slow their connections are, with a system that exempts speed test applications from the throttling. After complaints from consumer advocates , the Federal Communications Commission (FCC) investigated the issue and has forced T-Mobile to be more honest about its network’s throttled speeds. Announced today , an agreement between T-Mobile and the FCC ensures that customers will be able to accurately gauge their throttled speeds. Read 9 remaining paragraphs | Comments

More:
T-Mobile forced to stop hiding slow speeds from throttled customers

LEAVE A REPLY

Please enter your comment!
Please enter your name here

*

This site uses Akismet to reduce spam. Learn how your comment data is processed.