Two India-based call center employees blew whistle on massive phone scam

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Enlarge / This is a call center in New Dehli, India, not the Phoenix 007 operation that was busted. (credit: ILO ) Last year’s unraveling of the massive India-based telephone scam ring may have been helped by a phone call to a Federal Trade Commission lawyer. According to a Tuesday report in The New York Times , the bust seemingly was aided by the efforts of two teenage employees from one of the companies. The pair blew the whistle on their former employer, the Phoenix 007 call center that’s based outside of Mumbai. The workers reached Betsy Broder of the FTC after being shuffled from the Internal Revenue Service’s main switchboard. Indian and American authorities believe that this call center, along with several others, was part of a massive ring to call Americans in the United States and trick them into ponying up thousands of dollars in fraudulent fees. This criminal operation is believed to have resulted in hundreds of millions of dollars in losses.  Read 4 remaining paragraphs | Comments

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Two India-based call center employees blew whistle on massive phone scam

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