The march toward “automated everything” continues apace. Wendy’s is putting thousands of self-ordering machines in its restaurants, and now Ford is trying out a similar strategy, but, you know, for cars. The company announced it has partnered with Panasonic and GoMoto , which specializes in car dealership technologies, to create so-called Smart Service Kiosks. First, customers enter their contact information into the outdoor kiosk by using the touchscreen and scanning their driver’s license. Then they input certain key vehicle information and create a security PIN for key pick-up. Next, they can request basic maintenance tasks like alignment, oil changes and inspections, among other things. Users also have the option to enter more details about their service needs so technicians aren’t left guessing what they’re looking for. When that’s done, users drop off their keys and pick up keys for a loaner car. Once the dealership is finished with the vehicle, users will get an email alert. That email contains a QR code customers will need to scan at the kiosk in order to pick up their keys. After also entering the PIN they created earlier, car owners can pay for the service and pick up their keys any time of day. The service is beginning a 90-day trial at a dealership in Birch Run, Michigan. Tom Hodges, Dealer Connectivity Manager at Ford, says the kiosks could potentially “do for dealership service what ATMs did for the banking industry.” Indeed, that sounds like an apt comparison. The kiosks seem capable of handling basic needs, but ultimately, car owners will still need to talk to a real person for bigger or more complicated problems. Source: Ford
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Drop your Ford off for service 24/7 using these automated kiosks
An IBM security researcher recently discovered something interesting about smart cars. An anonymous reader quotes CNN: Charles Henderson sold his car several years ago, but he still knows exactly where it is, and can control it from his phone… “The car is really smart, but it’s not smart enough to know who its owner is, so it’s not smart enough to know it’s been resold, ” Henderson told CNNTech. “There’s nothing on the dashboard that tells you ‘the following people have access to the car.'” This isn’t an isolated problem. Henderson tested four major auto manufacturers, and found they all have apps that allow previous owners to access them from a mobile device. At the RSA security conference in San Francisco on Friday, Henderson explained how people can still retain control of connected cars even after they resell them. Manufacturers create apps to control smart cars — you can use your phone to unlock the car, honk the horn and find out the exact location of your vehicle. Henderson removed his personal information from services in the car before selling it back to the dealership, but he was still able to control the car through a mobile app for years. That’s because only the dealership that originally sold the car can see who has access and manually remove someone from the app. It’s also something to consider when buying used IoT devices — or a smart home equipped with internet-enabled devices. Read more of this story at Slashdot. 
Lucas123 writes: While some carmakers today offer over-the-air software upgrades to navigation maps and infotainment head units, Tesla became the first last week to perform a powertrain upgrade overnight. But as the industry begins adopting internal vehicle bus standards with greater bandwidth and more robust security, experts believe vehicle owners will no longer be required to visit dealerships or perform downloads to USB sticks. IHS predicts that in the next three to five years, most, if not all automakers, will offer fully fledged OTA software-enabled platforms that encompass upgrades to every vehicle system — from infotainment, safety, comfort, and powertrain. First, however, carmakers must deploy more open OS platforms, remove hardened firewalls between vehicle ECUs, and deploy networking topologies such as Ethernet, with proven security. Read more of this story at Slashdot. 
cartechboy writes Most luxury automakers have a Certified Previously Owned (CPO) program. Tesla isn’t like a normal luxury automakers, in fact, it’s not really like any automaker out there. It doesn’t have franchises and it sells its own vehicles through its network of galleries. Now, it plans to create its own CPO program. There are a great deal of Model S sedans out there currently under lease contracts. When those cars are ready to come back, Tesla has guaranteed that it will purchase them for a figure that falls somewhere between 43 and 50 percent of the original purchase price. This is exactly how Tesla’s going to create its CPO fleet. Tesla seems to do everything in an unconventional manner, so we’ll have to see if its CPO program behaves like every other automaker’s, or if it’s different somehow as well. Read more of this story at Slashdot. 
cold fjord notes that drivers will be able to switch a new Cadillac model to partial auto-pilo. General Motors Co. (GM), the largest U.S. automaker, will introduce a Cadillac model in two years that can travel on the highway without the driver holding the steering wheel or putting a foot on a pedal. The 2017 Cadillac model will feature “Super Cruise” technology that takes control of steering, acceleration and braking at highway speeds of 70 miles per hour or in stop-and-go congested traffic, Chief Executive Officer Mary Barra said yesterday in a speech at the Intelligent Transport System World Congress in Detroit. GM declined to release the name of the model that will carry the feature. Barra also said GM in two years will become the first automaker to equip a model with so-called vehicle-to-vehicle technology that enables the car to communicate with other autos with similar abilities to warn of traffic hazards and improve road safety. GM will make the V2V feature standard on its 2017 Cadillac CTS sedan, debuting in the second half of 2016, she said. The Super Cruise feature will be on a different Cadillac model and goes beyond similar technology available on some Mercedes-Benz models that operates only at low speeds. Read more of this story at Slashdot. 
cartechboy writes “Last year’s Gallup poll showed that car salespeople are the least trusted professionals in America, ranking even below members of Congress. Enter, Carvana, an online dealership operating in Atlanta, Georgia. They allow customers to shop for cars online, secure loans online, and pay for cars online. Now they have gone one step farther and are claiming to remove the despised car salesperson from test drives and even post-purchase pickup by creating, yes, a giant auto vending machine. The facility, which will open at the end of November, will be a fully digital, 24-7 interactive ‘vehicle-delivery center’ designed to offer customers pick-up options after purchasing a vehicle online. They’ll have floor-to-ceiling windows, custom LED lighting, flat screen TV’s plus interactive keypads that identify customers based on unique buyer credentials. There will be three car pickup bays to allow for simultaneous pickups. One thing they won’t have: car sales people (Note: there will be customer service reps there to answer questions). Carvana plans to expand on the idea, presumably if this Atlanta facility works.” Read more of this story at Slashdot. 
dmfinn writes “It was back in 2011 when Stefano Ampollini and two accomplices cheated a French casino out of over €90, 000 thanks to the help of Chinese-made infrared contact lenses. According to French authorities, Ampollini and two casino workers marked cards using an invisible liquid that would be picked up by the infrared lenses, which Ampollini then used to read his competitors’ cards. Though the contacts themselves cost over €2, 000, the crew managed to take €71, 000 in their first night. However, the trio was finally caught when a lawyer working for the casino became suspicious after Ampollini folded with an unbelievably good hand, which suggested he knew the croupier’s cards. This week, a French court sentenced Ampollini to two years in prison and a €100, 000 fine. His main accomplice was handed an even harsher sentence; he was forced to pay the same fine and given a 36-month sentence. It appears, despite their best efforts and advanced tactics, that the men were still unable to beat the house without raising significant alarms. So, at least for now, it seems modern technology still can’t simulate good old ‘luck.'” Read more of this story at Slashdot. 
New submitter titanium93 writes “For months, dozens of people could not use their keyless entry systems to unlock or start their cars when parked in the vicinity of the eight-story Regents bank building in Hollywood, FL. Once the cars were towed to the dealership for repair, the problem went away. The problem resolved itself when police found equipment on the bank’s roof that was broadcasting a bootleg radio station. A detective and an FCC agent found the equipment hidden underneath an air conditioning chiller. The man who set up the station has not been found, but he faces felony charges and fines of at least $10,000 if he is caught. The radio station was broadcasting Caribbean music around the clock on 104.7 FM.” Read more of this story at Slashdot.