Video: the Descent Underground Early Access gameplay trailer. AUSTIN, TX—About a month ago, we called the retro-themed Descent -style shooter Sublevel Zero an awesome Descent -like experience but lamented its lack of multiplayer. Well, good news this morning for folks who are still craving multiplayer tunnel-shooting: as of 11:00 EDT, Descent Underground is available on Steam Early Access for $29.99. Players will be able to jump in and fly three classes of ships in five maps and a few different game modes. The product of a small Austin company called Descendent Studios founded by former Star Citizen Austin studio head Eric “Wingman” Peterson, Descent Underground was originally envisioned as a Descent clone under the working title “Ships That Fight Underground” (abbreviated as “STFU” ). However, the game changed course when an encounter with an Interplay shareholder led to a licensing agreement with Interplay, the studio that controls the bulk of the Descent intellectual property. The licensing deal meant that the game could be re-envisioned as an actual branded Descent game—though because the licensing agreement doesn’t include the character models or sound assets from the original trilogy, some creativity had to be applied. The result is Descent Underground, a prequel to the original Descent series. In it, the player takes on the role of a miner who remote-pilots drones through mines, blasting other drones and occasionally doing some actual mining to collect resources. Lead designer Peterson explained to us that the eventual goal is to have a metagame that has some hints of Dune about it: players will fly around in a large mothership, cruising through asteroid fields and looking for choice places to mine. A nice asteroid might already have another player group’s ship docked on it, and you can fly up next to it and deploy your own drones to try to fight them for the asteroid. (This is what’s going on in the launch trailer at the top of the page.) Read 20 remaining paragraphs | Comments
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Descent Underground recaptures that Descent multiplayer magic [Updated]
Add / Remove Most people hate contacting customer services to make complaints, so it is no surprise that we have seen a number of businesses — such as Green Claim — offering to do people’s grumbling for them. While the aforementioned focuses on sorting out discrepancies between customers and airlines, a new company called Service will help users resolve complaints with any business for free. To begin, clients contact Service with their complaint via their website. They send a detailed description of the problem and any supporting documentation. Then Service will liaise with the company in question on behalf of the client and attempt to resolve the issue, gaining refunds or compensation for wronged customers. The service is currently available for free while the startup build a positive reputation, but it will eventually be monetized. What other customer interactions could be outsourced in this way? Website: www.getservice.com Contact: www.getservice.com/contact The post Startup resolves customer service issues for free appeared first on Springwise . 
